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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Best insurance in the world

5
From start to finish a great helpful company to deal with Reviewed on: 6th July 2019

Easy to get insurance with great coverage

5
Changed insurers for first time in many years, seemed to get a lot more for your money. Reviewed on: 6th July 2019

Good

4
Customer service is really good and have not had any problem before with their service. Reviewed on: 6th July 2019

Great service

5
The service I've had is second to none. Saved £200 on my car insurance from my previous insurance supplier. Happy days :-) Thank you for a GREAT service Reviewed on: 6th July 2019

Straight forward, modern approach to insurance.

5
Great company, definitely a much needed shift away from the old guard. Telling everyone! Reviewed on: 6th July 2019

So easy

5
They are just so easy to communicate with and get what you need with full understanding of what you’re buying. As a relatively young driver with only 3 years under my belt, they are the current best option for me and my first policy without a black box and the additional dash cam is a dream. I love them. Reviewed on: 6th July 2019

Happy Customer

5
I am a new customer. The service was excellent and a very smooth process! No issues at all. Thank you. Reviewed on: 6th July 2019

good phone coversation with Ross and Keiran who both gave me the same discount with use of dash cam

5
very satisfied with this company will use them next year Reviewed on: 5th July 2019

Top rated

5
Lowest priced online. Excellent customer service also had all extras included that others charge for such as breakdown cover and courtesy car etc . Will be renewing with something in future . Would strongly recommend Reviewed on: 5th July 2019

5 star

4
Very easy to get hold of very helpful Reviewed on: 5th July 2019

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