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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
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phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Excellent service

5
Very good service and value for money . Halved my car insurance with more benefits too . Customer service second to none , highly recommend Reviewed on: 3rd July 2019
Joanna Thompson's avatar
Joanna Thompson

Affordable car insurance with excellent package

5
The choice and decision was mine, not pressured. Transparent, no jargon used. Quick response and also no long wait for the documents. I am not computer literate but process was easy to follow. Love it Reviewed on: 3rd July 2019
Tandie's avatar
Tandie

EVANS

5
Reliable and efficient especially customer service Reviewed on: 3rd July 2019
Evans Dampare 's avatar
Evans Dampare

Move your policy to sure thing

5
Sure thing of not only being the cheapest on the market but also give me breakdown policy and legal advice for just around 6 pounds per year I was paying almost £150 per year extra for these add-ons They have a reduced my insurance policy by over 60% as soon as my wife and my children’s policy come to term I will be transferring them to sure thing many thanks Christopher Wareham Reviewed on: 3rd July 2019
Christopher Wareham's avatar
Christopher Wareham

Good value for money

5
Fortunately, I have not had to use them yet, but so far it has been a simple experience, all emails and paperwork straight forward and easy to take in. I would happily recommend to anyone. Reviewed on: 3rd July 2019
David Chisholm's avatar
David Chisholm

Very helpful

4
I made a last minute decision when taking out this insurance and I was dealt with very professionally that actually in the end made me decide to stay. Very happy with customer service. Keep it up Reviewed on: 3rd July 2019
Kimberley 's avatar
Kimberley

Good value for money

5
Nearly 100 cheaper than other companies Reviewed on: 3rd July 2019
Alan Holloway's avatar
Alan Holloway

Easily No1 car insurance

5
Sure thing was not only the best quote, it was easy to set up, no hassle and very helpful staff to help what we needed. Quick and quality insurance for our needs. Reviewed on: 3rd July 2019
Dean Holder's avatar
Dean Holder

Car insurance satisfaction

4
Sure thing were the cheapest on the market, they responded to my accident very quickly Reviewed on: 3rd July 2019
Glenys Parsons's avatar
Glenys Parsons

Straightforward

5
Application was very straightforward and offered a great price. Under cut my previous insurer by £100. Great value and would highly recommend Reviewed on: 3rd July 2019
Sandra Newsham's avatar
Sandra Newsham

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