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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Great customer service!

Always very helpful and easy to get in touch with, not like some other companies ! Reviewed on: 3rd July 2019

Quick and easy

Still early days and not had to test their service so far but for the cover and the price they just couldn't be beaten on this occasion. I'll be sure to consider them at renewal if they continue to offer this kind of value, and provided they deliver if/when I need them - which is hopefully never, right :-) Reviewed on: 3rd July 2019

Really efficient and easy to get insurance sorted

Great company and best price for car insurance, would recommend them to others Reviewed on: 3rd July 2019

Good value

Very easy and hassle free. No pressure or constant telephone calls Reviewed on: 3rd July 2019

Value for money

Quick and easy to select , book and great value for money included in Price Reviewed on: 3rd July 2019

Top class

Highly recommend using Sure Thing! I had an issue when my original documentation was emailed though and the staff were very nice to deal with and sorted the issue with my cover very promptly. Great quote too saving me over £100 compared to other insurers. Reviewed on: 3rd July 2019

Fantastic

Exactly what it says on the tin! Reviewed on: 3rd July 2019

Top insurense

Very good,amazing experience,best ever Reviewed on: 3rd July 2019

Just ok

Not enough customer care, but very quick to take money, ,haven't Sent details/phone number for breakdown or who they are !!! Reviewed on: 3rd July 2019

Excellent customer service

Went on website, got my quick quote. Was covered at a reasonable cost Reviewed on: 3rd July 2019

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