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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Great price and service

5
Very helpful, great customer service. Great price for everything that I required. Would recommend Reviewed on: 5th September 2023

Simple great cover

5
No frills simple to apply. Great service Reviewed on: 5th September 2023

Brilliant

5
Amazing customer service . Staff are always polite Reviewed on: 5th September 2023

Cheapest I could find

5
Cheapest car insurance I could find for a driver with 20years ncd and 36 years driving experience can not comment on their customer service or their claims procedure as I've had no reason for either of these hence the low star I've awarded as I won't give a higher score unless I've tried to use them for a claim or other issue Reviewed on: 5th September 2023

First class service

5
Nothings a problem, everything sorted straight away Reviewed on: 5th September 2023

Car insurance

5
First time with policy experts cheaper then most. Found them extremely helpful knew what I needed and easy to deal with Reviewed on: 5th September 2023

Best value insurance

5
Definitely the best value for both home and motor insurance, I have to qualify this by adding that I have never actually made a claim. Reviewed on: 5th September 2023

Great service

5
Been a costumer for 2yrs now very happy with my policy and service quick no fuss no hassle would highly recommend Reviewed on: 5th September 2023

Best priced insurance I found

5
In this time of cost of living crisis, I was browsing for the best insurance to fit my budget, and Policy Expert proved to be offering that. Along with the great price, the customer service provided was also very good. I'd totally recommend it. Reviewed on: 5th September 2023

Very quick service

5
The person I spoke to about my policy, was very quick and polite. Thank you. Reviewed on: 5th September 2023

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