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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Just quite expensive

If you could reduce the price little bit will be great idea to people to join you guys the only issue with you price to expensive that’s all Thanks Reviewed on: 3rd July 2019

Childs Play

So easy to choose the cover you want at Excellent Price Thanks Sure Thing Reviewed on: 3rd July 2019

Good Deal Car Insurance

Very easy to arrange at an excellent price with more than sufficient cover. Reviewed on: 3rd July 2019

Excellent sure thing

Excellent service got sorted very quick always good listening and understanding what the customer needs Reviewed on: 3rd July 2019

Extremely satisfied

I am very happy with my new car insurance I have saved over £300 this year and it was very easy. I will definitely be recommending sure thing to my friends and family Reviewed on: 3rd July 2019

Good value for money.

Great insurance quote, with everything I wanted. Reviewed on: 3rd July 2019

Fantastic service

Chat service with Stephen was an easy experience and excellent representation of Sure Thing. I would like the charges to have been reduced but Stephen remained polite and helpful despite being unable to change the cancellation charges. Reviewed on: 3rd July 2019

Good company

Good company for car insurance, easy to talk to.Competive deal I recieved and customer care team easy to talk to. Reviewed on: 3rd July 2019

Efficient and friendly

I found Sure Thing online and set up my car insurance easily .. the website was user-friendly and their price very competitive. After a few days I decided I rather wanted to pay for my insurance in one annual payment. I had initially signed up for monthly installments. I phoned Sure Thing and they were very understanding, patient and helpful and the change was made with no fuss. I am very impressed with this company. Reviewed on: 3rd July 2019

Excellent car insurance

Having just switched to this company, I cannot highly recommend care sure for excellent customer service, great price and easy to do from start to finish. Look forward to doing more business in the future..... Reviewed on: 3rd July 2019

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