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Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Quick, easy , friendly service

5
Very quick to apply and go through details. Items could be added when required during the sign-up. Friendly staff and documents arrived quickly. Reviewed on: 3rd July 2019

Sure thing has people at heart so they help people financially and give them peace of mind

5
Sure thing communicate with customers and listen to customers and they provide permanent solutions Reviewed on: 3rd July 2019

New insurance!!

5
No fuss, very quick, great to deal with. Reviewed on: 3rd July 2019

Great service

5
Very good customer service will definitely you again Reviewed on: 3rd July 2019

very good

4
easy to used online,me like that no need to call Reviewed on: 3rd July 2019

So Easy

5
The Sure Thing website is so easy to navigate. The online chat staff are knowledgable, helpful and friendly. Best of the lot. Reviewed on: 3rd July 2019

Great price, no hassle car insurance

5
I have been with Sure Thing 4 times now as they are normally one of the cheapest insurers I've found. They are always easy to get hold of if I have any problems and when I had a windscreen repair they organised it quickly. I would definitely recommend them. Reviewed on: 3rd July 2019

Five star all the way

5
They help as much as they can they have always been good to me Reviewed on: 3rd July 2019

Car insurance

5
Well happy with the premium plus got a dash cam from Halfords with it so far so good Reviewed on: 3rd July 2019

Great value, terrific cover and easy to complete on-line

5
The web page was simple to navigate, the quote was great value for money with easy to understand options to enhance cover. Excellent overall experience Reviewed on: 3rd July 2019

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