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Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

surething top company

5
Excellent firm to deal with ,staff so helpful Reviewed on: 30th August 2018

Sure Thing Car Insurance

5
Hi we had previously had so many Problems with a recent insurer we didn't know which way to turn until we renewed our Policy and switched to Sure Thing . Had to send a few Documents of proof then once done all was confirmed and went through easily without a load of stress ! Certainly Recomend Sure Thing Reviewed on: 25th August 2018

Best Value

5
Really great price, with no hassle setup and as a bonus a free dash cam Reviewed on: 21st August 2018

Quality

5
Very good quotes and service, will recommend too anyone. Reviewed on: 21st August 2018

So quick and easy

4
Big saving on cost including breakdown cover was so easy to join online hopefully will not have to claim Reviewed on: 18th August 2018

A very competitive expereince

3
Staff are helpful and thorough with information plus mentioning extras that might be suitable for the customer yet not pushy. In such a competitive field this insurance group are trying very hard to give customers what they want Reviewed on: 18th August 2018

Great value for money

5
Great website easy to use and good value for money for the you get even after upgrading key cover and car cover they where still cheaper than most and offer £200 cheaper than my renewal. Free dash cam as well what more could you ask for Reviewed on: 17th August 2018

Excellent

5
The quickest from quote to cover I have ever seen, simple no fuss easy, and when it came to changing vehicles just a few weeks later just a short phone call done in less than five minutes. Brilliant! Reviewed on: 17th August 2018

Car insurance renewal

5
Very realistic in their prices, customer service excellent, a very well polished company. Credit where it deserves, treated with courtesy and respect 1st class as always . I can’t fault them, would recommend them to everybody. Reviewed on: 13th August 2018

Excellent customer care.

5
Sure thing has been wonderful towards me. Helped me when i needed to ensure my car for my daughter. At last human contact Reviewed on: 13th August 2018

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