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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
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phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Excellent

5
The quickest from quote to cover I have ever seen, simple no fuss easy, and when it came to changing vehicles just a few weeks later just a short phone call done in less than five minutes. Brilliant! Reviewed on: 17th August 2018
Kevin Marriott's avatar
Kevin Marriott

Car insurance renewal

5
Very realistic in their prices, customer service excellent, a very well polished company. Credit where it deserves, treated with courtesy and respect 1st class as always . I can’t fault them, would recommend them to everybody. Reviewed on: 13th August 2018
Kevin Ward's avatar
Kevin Ward

Excellent customer care.

5
Sure thing has been wonderful towards me. Helped me when i needed to ensure my car for my daughter. At last human contact Reviewed on: 13th August 2018
Jean Gardner's avatar
Jean Gardner

Excellent customer experience

5
An insurance company the keeps you informed. I am very impressed with this company ! Reviewed on: 10th August 2018
P Dunmill's avatar
P Dunmill

Absolutely great!!

5
Easy to insure with, a month after insuring my car broke down and there was no question over sending breakdown. Would recommend to anyone Reviewed on: 9th August 2018
Pauline Elliott's avatar
Pauline Elliott

Value for money

5
It turned out to be the best in price & with extras Reviewed on: 7th August 2018
Gail's avatar
Gail

Excellent service

5
very quick and easy. no hassle and very competitive rates. Reviewed on: 6th August 2018
Amjad's avatar
Amjad

People who care about their Customers in every sense.

5
Never held unnecessarily in a seemingly never-ending telephone queue - always connected to knowledgeable and helpful staff who resolve problems and queries swiftly and efficiently. What more could a Client expect! What better could a Client experience! Reviewed on: 6th August 2018
Mike Pavier's avatar
Mike Pavier

Helpful team of staff. Great insurance

5
Straight forward process from first contact to taking out insurance ! Reviewed on: 6th August 2018
Neta's avatar
Neta

Excellent service

5
Very fast efficient service just what you need for a busy lifestyle. And you get all the protection you require with added extras as you require Reviewed on: 5th August 2018
Alison's avatar
Alison

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