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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Polite & helpful

5
When I couldn’t get to a Halfords near me. The very patient & kind gentleman arranged for my dashcam to be delivered to my home. He went on to reassure me if I had any problems installing it in my car to contact Sure Thing again. What more do you need. Reviewed on: 2nd August 2018

Very easy transactions

5
Excellent customer service and easy to understand forms. Nice easy transactions will definitely use them again Reviewed on: 2nd August 2018

Brilliant

5
Made things as simple as possible for someone who does understand Computers very well Reviewed on: 2nd August 2018

easy and simple

5
joined using comparison site, found them to be ver helpful and simpe to dea with ,no technical guff just plain and simple . Reviewed on: 2nd August 2018

Sure Thing! packages make car insurance easy

5
The options, especially including breakdown cover gave me everything I needed in one place, at a very good price. Reviewed on: 2nd August 2018

Easy to use

5
Acquired my car insurance online for a very good price and to make it even better I got a free dash cam which I collected without any problems... Nice and straight forward insurance, just like it should be!!! Reviewed on: 2nd August 2018

Over and above

5
Had trouble getting correct documents from previous insurance and a very helpful gentleman called Stephen sorted it for me. Excellent product and exceptional customer service. Reviewed on: 2nd August 2018

Great company

5
Easy to set up, friendly telephone experience that didn't take forever, and a great level of cover at a very competitive rate. Completely happy. Reviewed on: 2nd August 2018

Reasonable and efficient car insurance.

4
It was easy to set up and offered equivalent insurance at a much less expensive price. Reviewed on: 2nd August 2018

Amazing

5
Had car insurance and had a better deal with this one than last year and had a free dash cam with the policy Reviewed on: 2nd August 2018

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