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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.65 (5028 reviews)

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4.65

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

What a find. A staggeringly beautiful setting. The owners are fantastic. Couldn't be more friendly.

I am more than happy with my car insurance. need house and contents quotation before Aug 8th 2018 Reviewed on: 2nd August 2018

Amazing

very quick response when I joined very informative emails and my free dash cam very impressed with the service Reviewed on: 2nd August 2018

Best customer service

Used Compare the Market Web site. Very competitive prices from Sure Thing. Bought on line and it was clear and concise. Easy to follow Reviewed on: 2nd August 2018

Thorough, accessible, friendly service

I'd recommend Sure thing staff member i spoke with was assertive, accommodating and friendly. Was thorough in explanation of policy and any extras i needed to add and as a result I got policy for my requirements with minimal hassles and without feeling pressured to purchase what would be unnecessary to my needs.......... Reviewed on: 2nd August 2018

excellant service

Would recommend to anyone very good Reviewed on: 2nd August 2018

Overall experience was pain free!

I chose the insurance through compare the market and sure thing handled the rest in a professional manner. The whole experience was painless from start to finish. Reviewed on: 2nd August 2018

A helpful Copmpany

I renewed my car insurance again this year as the premium was not significantly increased. Reviewed on: 2nd August 2018

Excellent customer service

Lots of help and advice when rang up. Reviewed on: 2nd August 2018

Brilliant Service

Easy, quick and hassle free. Simply brilliant! Reviewed on: 2nd August 2018

A bargain

Great value for money and includes a free dashcam to protect yourself Reviewed on: 2nd August 2018

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