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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.84 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Thorough, accessible, friendly service

I'd recommend Sure thing staff member i spoke with was assertive, accommodating and friendly. Was thorough in explanation of policy and any extras i needed to add and as a result I got policy for my requirements with minimal hassles and without feeling pressured to purchase what would be unnecessary to my needs.......... Reviewed on: 2nd August 2018

excellant service

Would recommend to anyone very good Reviewed on: 2nd August 2018

Overall experience was pain free!

I chose the insurance through compare the market and sure thing handled the rest in a professional manner. The whole experience was painless from start to finish. Reviewed on: 2nd August 2018

A helpful Copmpany

I renewed my car insurance again this year as the premium was not significantly increased. Reviewed on: 2nd August 2018

Excellent customer service

Lots of help and advice when rang up. Reviewed on: 2nd August 2018

Brilliant Service

Easy, quick and hassle free. Simply brilliant! Reviewed on: 2nd August 2018

A bargain

Great value for money and includes a free dashcam to protect yourself Reviewed on: 2nd August 2018

Polite & helpful

When I couldn’t get to a Halfords near me. The very patient & kind gentleman arranged for my dashcam to be delivered to my home. He went on to reassure me if I had any problems installing it in my car to contact Sure Thing again. What more do you need. Reviewed on: 2nd August 2018

Very easy transactions

Excellent customer service and easy to understand forms. Nice easy transactions will definitely use them again Reviewed on: 2nd August 2018

Brilliant

Made things as simple as possible for someone who does understand Computers very well Reviewed on: 2nd August 2018

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