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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Great reliable and reasonable

The service has been good, accurate and precise they cross the Ts and dot the i’s which is good to know they are on the ball with their policies and documents Reviewed on: 1st August 2018

Friendly insurance

I chose sure thing because of what they offered and the price they offered me. Reviewed on: 1st August 2018

Quick, easy and great price

I found sure thing to be efficient and very easy to deal with. They gave me a great price for my car insurance, better than I could find anywhere else, on the condition that I provide video evidence from a claim for which they provided me with a free, good quality dashcam. Reviewed on: 1st August 2018

What an experience to find a company that does not charge exorbitant rates for low risk drivers1

I had never heard of your company until I trawled the net, having been totally disgusted by the fact that the major insurance companies regard me as high risk, and consider one who does lower mileage than the average driver as one who should be penalised for so doing! Reviewed on: 1st August 2018

Brilliant service

Customer service was outstanding and the advice given was to enable me to feel fully confident in the product I have purchased. Reviewed on: 1st August 2018

Great service plus peace of mind it's a Sure Thing!

First time insurer with Sure Thing. I've found them to be straight-forward, easy to deal with when setting up the insurance and the most competitively priced. I took advantage of their free Dash Cam offer, which will be very useful if I ever need to give evidence to support a claim. I highly recommend them. Reviewed on: 1st August 2018

Fantastic easy to use

Easy to fill in form ..... additional options were great. Would defo recommend..... we were insured in minutes Reviewed on: 1st August 2018

Great reliable insurance company

Great service, very happy with my cover of insurance & the help of the staff to get the policy I was looking for Reviewed on: 1st August 2018

Andy

great service only company to fully explain the insurance I was taking out Reviewed on: 1st August 2018

Quick, efficient, uncomplicated

As a full time carer I have little time or energy left for the everyday maintenance of our affairs. It was therefore most welcome to receive such speedy and straightforward service at a much lower price than my previous. Insurer., who had made large annual increases to my claim free policy . A dash cam included in the new policy was a great added bonus. Reviewed on: 1st August 2018

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