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Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Excellent service

5
Excellent all round service and a fantastic price Reviewed on: 31st July 2018

SATISFACTION GUARANTEED.

5
A fast and efficient service giving a comprehensive cover at a very competitive price, I would recommend this company to every one. Reviewed on: 31st July 2018

Happy

5
If I wasn't happy with sure thing I wouldn't be with them Reviewed on: 31st July 2018

Customer service team.

5
Customer service team were very polite and helpful in sorting out a new policy for my car insurance. And based on that would highly recommend. Reviewed on: 31st July 2018

Excellent price, efficient service

5
Couldn’t have found a better, easier experience. Reviewed on: 31st July 2018

Simple

5
Got a dash cam for free from Halfords. Insurance easy to set up and no paperwork sent which is what I prefer as I only lose it. All documents stored online and easy to access. Reviewed on: 31st July 2018

excellent

5
I brought my car insurance from you and the price was excellent , even got a nextbase dashcam , I would certainly recommend your company to anyone . Reviewed on: 31st July 2018

Brilliant site

5
Very easy site to use ,brilliant cover easy to update policy's Reviewed on: 31st July 2018

Excellent

5
Sure thing from start to finish have been amazing from the moment you join to excellent customer service carnt recommended them enough Reviewed on: 31st July 2018

Slick, easy and great value for money

5
From having waded through the annual morass of complex and over-priced insurance renewals, I stumbled across Sure Thing a couple of years ago and I wouldn't change! I wouldn't quite go so far as to say they make insuring my car pleasurable, but they're not far off it... Reviewed on: 31st July 2018

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