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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Slick, easy and great value for money

From having waded through the annual morass of complex and over-priced insurance renewals, I stumbled across Sure Thing a couple of years ago and I wouldn't change! I wouldn't quite go so far as to say they make insuring my car pleasurable, but they're not far off it... Reviewed on: 31st July 2018

Great service, superb price!

Got a great car insurance deal from Sure Thing. Best price by quite a bit and was simple to sort out over the phone. Added bonus was it was UK call centre so no language barrier like most of the other insurance companies. 5 Star ⭐⭐⭐⭐⭐ Reviewed on: 31st July 2018

Give them a try

Great customer service and good value for money - recommend to anyone Reviewed on: 31st July 2018

No bother

Friendly efficient and amicable. Enough said Reviewed on: 31st July 2018

Good value

Good value and service. Simple process. Good communication from the company Reviewed on: 31st July 2018

Great customer service

Hi was very helpful wirh great customer service Reviewed on: 31st July 2018

Excellent

Very smooth transition from start to finish Reviewed on: 31st July 2018

Highly recommend

Pleasure to do business with. Would definitely recommend. Reviewed on: 31st July 2018

car insurance review

I recently purchased insurance for my car, I was unsure at first as 'Surething!' wasn't a company I had heard of before. Unfortunately I had made a mistake in the information given and had to contact the service centre - I have to say that I felt very reassured by the person handling my call, the changes were made immediately and for very little cost. I feel confident that if I were to have to make a claim, my situation would be dealt with very efficiently, supportively and professionally! Reviewed on: 31st July 2018

Great price

Great price , very competitive . Easy to understand policy , Great service Reviewed on: 31st July 2018

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