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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

car insurance review

5
I recently purchased insurance for my car, I was unsure at first as 'Surething!' wasn't a company I had heard of before. Unfortunately I had made a mistake in the information given and had to contact the service centre - I have to say that I felt very reassured by the person handling my call, the changes were made immediately and for very little cost. I feel confident that if I were to have to make a claim, my situation would be dealt with very efficiently, supportively and professionally! Reviewed on: 31st July 2018

Great price

5
Great price , very competitive . Easy to understand policy , Great service Reviewed on: 31st July 2018

Sure Thing Great Service and Insurance

5
The Policy I got Ticked all the Boxes so Happy I moved over to sure Thing Reviewed on: 31st July 2018

Amazing prices

5
Easy to understand policys and competative prices Reviewed on: 31st July 2018

Competative prices

5
Competative prices very friendly helpful staff and easy to understand policys Reviewed on: 31st July 2018

Easy and straightforward insurance

5
The insurance form was easy to fill in and took no time at all. Thank you JD Reviewed on: 31st July 2018

Quick response easy set up grest price

5
We used sure thing last year but they came up with good price so used again Reviewed on: 31st July 2018

Excellent service and value for money and no hassle set up

5
Highly recommended for price,service ease of set up Reviewed on: 31st July 2018

Very helpful and competitive prices for good cover

5
The staff in the phones were courteous and gave good advice. The prices they quotes were very competitive and the policies were good. We will be coming back again when my son is a new driver. Reviewed on: 31st July 2018

A great deal with a dash cam!

5
Superb insurance deal with a free dash cam! Very easy to complete the details. I was unsure of one section so I telephoned the company and they were extremely helpful, clarifying the key issue. I have no hesitation in recommending Sure Thing! Reviewed on: 31st July 2018

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