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Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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9%
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1%
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0%
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1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Best choice I've made.

5
From the first phone call setting up my new insurance was quick and easy. I added my own extra products without any pressure. I've already recommended Sure thing to my friends. Reviewed on: 31st July 2018

Excellent no hassle

5
Excellent service No hassle Communication regular & brilliant Reviewed on: 31st July 2018

Excellent company and service

5
Great service. Dash cam from next base not only easy to collect from Halfords but super easy to install. Insurance price was very competitive and the guys and girls at sure thing are very helpful. 5* aground. Reviewed on: 31st July 2018

Good personal service intelligent response.

5
When I have phoned with a queiry I have had total and quick response, I have two car insurance policies with Sure Thing Reviewed on: 31st July 2018

1st class company

5
Nice easy website to use,got a good deal on my car insurance including breakdown cover and legal protection,and an extra bonus of 20% for having a nexbase dash cam,keep the good work up Reviewed on: 31st July 2018

No hassle insurance

5
One of the most easiest insurance companies to dill with Reviewed on: 31st July 2018

Great service, great value

5
Had never heard of Sure Thing ! until it came up as excellent value and significantly cheaper for equivalent cover than my previous insurer. Unless the renewal quote is hiked up, which they often are on year 2, I would plan to stay with this insurer Reviewed on: 31st July 2018

Dash cam difference.

5
Sure thing was the first insurance company to supply me with a dash cam, so if I was in a accident it would be proof who was at fault. Reviewed on: 31st July 2018

simple, cheap, efficiant

5
Although I had not previously heard of this company they have proved to be one of the cheapest companies around without skimping on extras, quality and service, Reviewed on: 31st July 2018

money saver

5
so easy so cheap so much cover for the price Reviewed on: 31st July 2018

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