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Policy Expert : Car insurance reviews

4.65
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

A great deal with a dash cam!

5
Superb insurance deal with a free dash cam! Very easy to complete the details. I was unsure of one section so I telephoned the company and they were extremely helpful, clarifying the key issue. I have no hesitation in recommending Sure Thing! Reviewed on: 31st July 2018

Good value for money

5
Easy to deal with and 1 of the cheapest around Reviewed on: 31st July 2018

Absolutely brill!

5
VERY VERY GOOD! I BOUGHT MY CAR INSURANCE FROM SURE THING THE GOOD THING IS YOU CAN ADAPT THE INSURANCE TO SUIT YOUR NEEDS WITH NO EXTRA COST! COME ON FOLK, GET WITH IT! TRY IT IF IT DO T SUIT CANCEL! I BET I'LL BE CHEAPER THANKYOU ANY OTHER! Reviewed on: 31st July 2018

New customer with Sure Thing

5
Obtaining insurance through Sure Thing was very easy and quick to do online. Their quote was very competitive and the cover was what was required and on a par with my previous insurers. Reviewed on: 31st July 2018

Best choice I've made.

5
From the first phone call setting up my new insurance was quick and easy. I added my own extra products without any pressure. I've already recommended Sure thing to my friends. Reviewed on: 31st July 2018

Excellent no hassle

5
Excellent service No hassle Communication regular & brilliant Reviewed on: 31st July 2018

Excellent company and service

5
Great service. Dash cam from next base not only easy to collect from Halfords but super easy to install. Insurance price was very competitive and the guys and girls at sure thing are very helpful. 5* aground. Reviewed on: 31st July 2018

Good personal service intelligent response.

5
When I have phoned with a queiry I have had total and quick response, I have two car insurance policies with Sure Thing Reviewed on: 31st July 2018

1st class company

5
Nice easy website to use,got a good deal on my car insurance including breakdown cover and legal protection,and an extra bonus of 20% for having a nexbase dash cam,keep the good work up Reviewed on: 31st July 2018

No hassle insurance

5
One of the most easiest insurance companies to dill with Reviewed on: 31st July 2018

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