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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5024 reviews)

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4.82

Based on 5,024 reviews, last reviewed 10th Oct 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Easy no hassle service

Product covers all angles that some miss I have the insurance I want at a very competitive price 5* Reviewed on: 31st July 2018

Nothing to say bad at all

Over half the price of my last insurance. Easy to sort and no issues to report. Can't really comment on customer service as was all done online however all a great experience so far. Will be interesting to see if they try put my insurance up at the end of the year like all others do for no reason. Let's hope not and I'll be sure to stay with surething!! Reviewed on: 31st July 2018

Insurance

Good value for money and easy to get in touch with good customer service Reviewed on: 31st July 2018

a sure thing that you get what you want

Had no issues from the day I stared my insurance,was promised a dash cam and they delivered ! Custemer service is quick and clear. Reviewed on: 31st July 2018

Excellent service

Quick and easy online process cheapest I could find with driving convictions Reviewed on: 31st July 2018

So good we did it twice!

The first insurance we had with sure thing was done via a price comparison website. It was cheap and convenient so we went for it. We soon realised that we had made a good decision. The customer service is excellent, the cover is really good value for money, and access to all documents is at the click of a mouse. When we bought a second car we didn't hesitate, we got online and again purchased insurance with sure thing. AFTER we had completed the transaction we were curious so again compared insurances, sure thing was again the cheapest. We already have recommended sure thing to a couple of family members and will certainly be staying with them in the future. Reviewed on: 31st July 2018

Fantastic easy

Happy customer ...... so pleased we tried it Reviewed on: 31st July 2018

GREAT SERVICE

GOOD COMMS HAD A PROBLEM AND IT WAS SORTED STRAIGHT AWAY VERY GOOD Reviewed on: 31st July 2018

The company that lives up to their title

As a pensioner purchasing car insurance is a necessary but expensive exercise. When you come across a company that offers very competitive rates and a simple, easily understood website, that makes everything less painful and almost a joy ! Reviewed on: 31st July 2018

Professional and easy to understand.

Great customer service. Simple and easy to understand format. I have already recommended them to a work colleague. Reviewed on: 31st July 2018

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