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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Seriously good value insurance

5
More people should be aware of 'Sure Thing' and how they do business. Signing up was simple, access to all my forms is through my account and their pricing is unbeatable. Reviewed on: 4th August 2017

Efficient and excellent value.

5
Easy to understand information and great value. Reviewed on: 4th August 2017

Quick comprehensive

5
Changed to this company as they had a complete package that I wanted and needed also was cheaper than the quote that I had from the company that I'd been with for a few years. Reviewed on: 4th August 2017

Does exactly what it say's on the tin

5
I selected sure thing to re-insure my car as they were the most competitive Reviewed on: 4th August 2017

great service

5
Had a problem with dash cam but sorted quickly customer service great very pleasant over phone would think about staying next year. Reviewed on: 4th August 2017

Very easy to deal with

4
The chap I spoke to was very helpful and informative and listened to what I had to say and I think gave me a good quote. Reviewed on: 4th August 2017

Good Value & easy to deal with

5
Found on a comparison site -not the cheapest, but given the overall package with the benefits I wanted together with the simplicity of the transaction, Very good Value--Free dash Cam as well !! Reviewed on: 4th August 2017

Recommend

5
Applied on line and the whole process was very efficent Reviewed on: 4th August 2017

Highly recommend

5
Very easy to set up online then when it came to the renewal I cancelled to look for cheaper prices but sure thing was actually the cheapest by far, so to rejoin I did it over the phone (which the customer service was very helpful) helped me with all my queries and had me reinsured in about 5-10 minutes, would deffinitely recommend them! 5/5 Reviewed on: 4th August 2017

Car insurance renewal

5
After receiving my car insurance renewal and finding it had increased by over £200.00, I decided to shop around. Sure thing price beat anyone and the the items included within the policy were fantastic. After purchase the aftercare was brilliant. I would definitely recommend. Reviewed on: 4th August 2017

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