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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5023 reviews)

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4.82

Based on 5,023 reviews, last reviewed 7th Sep 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Quick comprehensive

Changed to this company as they had a complete package that I wanted and needed also was cheaper than the quote that I had from the company that I'd been with for a few years. Reviewed on: 4th August 2017

Does exactly what it say's on the tin

I selected sure thing to re-insure my car as they were the most competitive Reviewed on: 4th August 2017

great service

Had a problem with dash cam but sorted quickly customer service great very pleasant over phone would think about staying next year. Reviewed on: 4th August 2017

Very easy to deal with

The chap I spoke to was very helpful and informative and listened to what I had to say and I think gave me a good quote. Reviewed on: 4th August 2017

Good Value & easy to deal with

Found on a comparison site -not the cheapest, but given the overall package with the benefits I wanted together with the simplicity of the transaction, Very good Value--Free dash Cam as well !! Reviewed on: 4th August 2017

Recommend

Applied on line and the whole process was very efficent Reviewed on: 4th August 2017

Highly recommend

Very easy to set up online then when it came to the renewal I cancelled to look for cheaper prices but sure thing was actually the cheapest by far, so to rejoin I did it over the phone (which the customer service was very helpful) helped me with all my queries and had me reinsured in about 5-10 minutes, would deffinitely recommend them! 5/5 Reviewed on: 4th August 2017

Car insurance renewal

After receiving my car insurance renewal and finding it had increased by over £200.00, I decided to shop around. Sure thing price beat anyone and the the items included within the policy were fantastic. After purchase the aftercare was brilliant. I would definitely recommend. Reviewed on: 4th August 2017

Friendly helpful, understanding

I have chosen a few car insurance companies over the years. and I can honestly say Sure Thing is the most helpful and friendly company I have had the pleasure to join up with. Reviewed on: 4th August 2017

Very user friendly web site. Simple to set up.

I emailed sure thing to confirm some questions I had, and they were very quick to get back to me with an answer. Reviewed on: 4th August 2017

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