Smart Money People Logo

Policy Expert : Car insurance reviews

4.82
Based on 5,023 reviews, last reviewed 7th Sep 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025
James m's avatar
James m

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Car insurance reviews (5023)

excellent price and Service

5
Cheapest car insurance with best cover i could find Reviewed on: 4th August 2017

Cheap and friendly!

5
Ordered online. Website is fast and efficient. Documents were sorted in minutes. Saved £ 60 compared to my old insurance quote. Was cheapest on the Net . Reviewed on: 4th August 2017

Good service

5
Renewing my car insurance they were very helpful and informative Reviewed on: 4th August 2017

Quick easy reliable

5
Brill customer service , excellent insurance cover with lots covered without having to buy extras, able to send emails and upload photographic evidence and receive a response nearly almost straight away, definitely would recommend Reviewed on: 4th August 2017

experience with customer services made the difference

5
At car renewal time it was a choice between Sure Thing and a cheaper competitor. However it was my excellent experience with the customer services team at Sure Thing that made the difference! Sometimes the choice can be more than just price. Reviewed on: 4th August 2017

Brill service

5
Everything was easy from choosing through to buying my car insuramce Reviewed on: 4th August 2017

Great Service with competative quote

4
VERY GOOD SERVCE QUESTIONS ANSWERED QUIKLY ONLINE Reviewed on: 4th August 2017

Premium Credit

3
I didn't know about premium credit until after I paid for the down payment of the insurance. Because the interest rate screwed me, as I thought I was only paying a certain amount to then be told it was higher than that. Reviewed on: 4th August 2017

Easy & hassle free

5
Did my insurance online- very quick & easy process- documents were with me super fast, best of all were the cheapest on the market for what I required !! :) Reviewed on: 4th August 2017

Surething!!

5
It was a Surething for me!! Very good service explained everything clearly that i asked documents sent out when requested, very good price on my car insurance, would recommend to family and friends. Reviewed on: 4th August 2017

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products