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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Best quote

5
After my insurance hiked up, I tried few places. Sure thing was the cheapest & guy one phone was great at explaining how things works as I had a previous accident before I renewed Reviewed on: 2nd August 2017

Brilliant price that beat my renewal by over 50%

5
Excellent website and very quick to complete the signup. Many options were given to enable you to tailor your package to suit your own specific needs. I highly recommend Sure Thing! Reviewed on: 2nd August 2017

Very good service and extra competitive prices - less than half of my usual supplier

5
There was a slight hiccup with the transition from the Money Supermarket site to the exact type of cover I actually wanted but this was resolved immediately - very good customer service on top of excellent cover at an incredible price!! Reviewed on: 2nd August 2017

Good insurance company with affordable price

5
This is my second time insured my car with. It is easy and quick response from team Reviewed on: 2nd August 2017

Great Prices

5
This site is so easy to use and the prices are very competitive. I had my insurance sorted in a few minutes, no fuss , no hassle and the documents were in my inbox within a few minutes too. Reviewed on: 2nd August 2017

Excellent price

5
Best priced car insurance for my ST2 - plus pleased to get a free dash-cam Reviewed on: 2nd August 2017

Amazing cover for an amazing price!

5
Had my renewel through at £830 for my ford focus. I cancelled with them and looked on comparison site. Sure Thing came up with great cover at fraction of the cost. Reviewed on: 2nd August 2017

Simple to do, cost effective.

5
Very easy & cost effective to take out the insurance online. No claims experience yet, that goodness! Reviewed on: 2nd August 2017

Great value and quick response.

5
Sure thing offered everything my previous insurers offered at half the price. Their email responses are quick and I'm really pleased with the experience so far. Reviewed on: 2nd August 2017

Great value for money.

4
Good customer service. Efficient and great price Reviewed on: 2nd August 2017

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