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Policy Expert : Car insurance reviews

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4.82
Based on 5,021 reviews, last reviewed 9th Apr 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Helpful and great prices would fully recommend Helpful and great prices would fully recommend Reviewed on: 9th December 2024
Daniel G's avatar
Daniel G

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025
James m's avatar
James m
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5021)

Car insurance

5
Very easy and quickly to set up no problem at all Reviewed on: 1st August 2017
Helen Russell's avatar
Helen Russell

Top service, top value

5
Provides everything I required for my car insurance. Delivered in a highly professional and efficient manner. Highly recommended to all Reviewed on: 1st August 2017
Phil 's avatar
Phil

Top service, top value

5
Provides everything I required for my car insurance and delivered in a professional and highly efficient manner. Highly recommended to all. Reviewed on: 1st August 2017
Phil 's avatar
Phil

first class service.

5
easy to understand web site, very competitive prices, brilliant after sales service, I love to back horses, I wish I could find a "sure thing" as good as this company, they made me feel like a winner from the start. Reviewed on: 1st August 2017
Garry Smith's avatar
Garry Smith

Canceled insurance without warning

1
Rubbish customer service no one had amy answers as to why Reviewed on: 1st August 2017
Karl rank's avatar
Karl rank
Reply from Policy Expert Hi Karl, thanks for taking the time to leave your feedback. I'm sorry to hear of your experience. This isn't the kind of service we aim to offer, so if you could get in touch via email on [email protected] with your policy details, I can look into this for you. Take care, Jonathan. Response date: 2nd August 2017
Policy Expert Logo
Policy Expert

Very good

5
I have 2 car insured by this company Reviewed on: 1st August 2017
Claudiog69@gmail.com 's avatar
[email protected]

Pain free and so easy!!!!!

5
This is my first year with Sure Thing, they beat my renewal quote hands down. Since I've been with them and correspondence has been pain free, unlike a few other insurance companies I have been with. Reviewed on: 1st August 2017
Eddie Burns's avatar
Eddie Burns

Great service so far

5
I have only recently joined but so far I am happy with the service. Reviewed on: 1st August 2017
Polly Graham 's avatar
Polly Graham

Simple stress free

5
I went online for a quote sure thing was the cheapest but good value for money .i chose this insurance company within no time everything was completed have and will definitely recommend to more people thanks Reviewed on: 1st August 2017
DAVID diack's avatar
DAVID diack

Significant Saving made by insuring with Sure Thing..in fact almost half what my existing insurer was quoting for rwnewal

5
It was straightforward and simple, with questions that did not mystify. It was a pleasure to engage with this copmpany. Reviewed on: 1st August 2017
Peter Vessey's avatar
Peter Vessey

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