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Policy Expert : Car insurance reviews

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4.82
Based on 5,023 reviews, last reviewed 7th Sep 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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1%
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0%
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1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025
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James m
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Good customer service and reasonable deal

5
Very good price insurance and customer service Reviewed on: 1st August 2017
Rebecca Hambleton's avatar
Rebecca Hambleton

A Great Deal

5
Easily arranged on-line and saved over £60 compared to my renewal quote. Reviewed on: 1st August 2017
Alan Dengate's avatar
Alan Dengate

Car insurance

5
Very easy and quickly to set up no problem at all Reviewed on: 1st August 2017
Helen Russell's avatar
Helen Russell

Top service, top value

5
Provides everything I required for my car insurance. Delivered in a highly professional and efficient manner. Highly recommended to all Reviewed on: 1st August 2017
Phil 's avatar
Phil

Top service, top value

5
Provides everything I required for my car insurance and delivered in a professional and highly efficient manner. Highly recommended to all. Reviewed on: 1st August 2017
Phil 's avatar
Phil

first class service.

5
easy to understand web site, very competitive prices, brilliant after sales service, I love to back horses, I wish I could find a "sure thing" as good as this company, they made me feel like a winner from the start. Reviewed on: 1st August 2017
Garry Smith's avatar
Garry Smith

Canceled insurance without warning

1
Rubbish customer service no one had amy answers as to why Reviewed on: 1st August 2017
Karl rank's avatar
Karl rank
Reply from Policy Expert Hi Karl, thanks for taking the time to leave your feedback. I'm sorry to hear of your experience. This isn't the kind of service we aim to offer, so if you could get in touch via email on [email protected] with your policy details, I can look into this for you. Take care, Jonathan. Response date: 2nd August 2017
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Policy Expert

Very good

5
I have 2 car insured by this company Reviewed on: 1st August 2017
Claudiog69@gmail.com 's avatar
[email protected]

Pain free and so easy!!!!!

5
This is my first year with Sure Thing, they beat my renewal quote hands down. Since I've been with them and correspondence has been pain free, unlike a few other insurance companies I have been with. Reviewed on: 1st August 2017
Eddie Burns's avatar
Eddie Burns

Great service so far

5
I have only recently joined but so far I am happy with the service. Reviewed on: 1st August 2017
Polly Graham 's avatar
Polly Graham

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