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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
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Iacob Irina
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Very competitive

5
Easy to apply for ins no boring probing unnessary questions. Reviewed on: 1st August 2017
John Furey's avatar
John Furey

best yet

5
I have done online insurance cover for a number of years. Sure Thing has the easiest website I have ever dealt with, I had no trouble organising my car insurance with them plus they gave me the best quote saving me approx. £180. I would recommend them to everyone. Reviewed on: 1st August 2017
Stan Taylor's avatar
Stan Taylor

Good customer service and reasonable deal

5
Very good price insurance and customer service Reviewed on: 1st August 2017
Rebecca Hambleton's avatar
Rebecca Hambleton

A Great Deal

5
Easily arranged on-line and saved over £60 compared to my renewal quote. Reviewed on: 1st August 2017
Alan Dengate's avatar
Alan Dengate

Car insurance

5
Very easy and quickly to set up no problem at all Reviewed on: 1st August 2017
Helen Russell's avatar
Helen Russell

Top service, top value

5
Provides everything I required for my car insurance. Delivered in a highly professional and efficient manner. Highly recommended to all Reviewed on: 1st August 2017
Phil 's avatar
Phil

Top service, top value

5
Provides everything I required for my car insurance and delivered in a professional and highly efficient manner. Highly recommended to all. Reviewed on: 1st August 2017
Phil 's avatar
Phil

first class service.

5
easy to understand web site, very competitive prices, brilliant after sales service, I love to back horses, I wish I could find a "sure thing" as good as this company, they made me feel like a winner from the start. Reviewed on: 1st August 2017
Garry Smith's avatar
Garry Smith

Canceled insurance without warning

1
Rubbish customer service no one had amy answers as to why Reviewed on: 1st August 2017
Karl rank's avatar
Karl rank
Reply from Policy Expert Hi Karl, thanks for taking the time to leave your feedback. I'm sorry to hear of your experience. This isn't the kind of service we aim to offer, so if you could get in touch via email on [email protected] with your policy details, I can look into this for you. Take care, Jonathan. Response date: 2nd August 2017
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Policy Expert

Very good

5
I have 2 car insured by this company Reviewed on: 1st August 2017
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