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Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Great insurance company

5
Great company with all the extras I need from breakdown cover to being insured to drive other peoples cars and good value for money, although my policy cost payments were increased I decided to stay with this company due to the benefits of my policy. I broke down in my car and they had recovery out to me within the hour and took my car to the garage of my choice, as a single parent of children with disabilities I really need my car for all their appointments. Great communication and understanding respectful staff. Fantastic company. Reviewed on: 24th August 2023

Satisfied Customer

5
Decent price, decent customer service All that I was looking for Reviewed on: 24th August 2023

Great products at incredible prices

5
Saved a lot of money on home and car insurance Reviewed on: 24th August 2023

Good choice!

5
No need to check comparison websites. They will do it for you and prepare your best quote Reviewed on: 24th August 2023

Helpful

5
When my renewal came, I rang and they got my policy a little cheaper and couldn’t help me enough over the phone. Happy with the customer service and would recommend Reviewed on: 24th August 2023

The most user friendly insurance company

5
Always competitive and eager to help. Reviewed on: 24th August 2023

Quick easy car change over.

4
Changed my car so had to update insurance, was quick and easy, only 10 minutes on the phone Reviewed on: 24th August 2023

Always competitive

5
The annual renewal comes around a little on the high side but a quick phone call gets the bill down to the lowest of the comparison sites and is renewed seamlessly Reviewed on: 24th August 2023

Reasonable

5
Fair quote and so many levels of cover to choose from Reviewed on: 24th August 2023

Helpful and affordable

5
I’ve been with Policy Expert for 2 years now, whenever I have needed help I have received excellent customer service, and not to mention that my car insurance is actually affordable with then. Reviewed on: 24th August 2023

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