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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Very helpful people

Help you to help with making the right policy choice. Reviewed on: 24th August 2023

Great insurance company

Great company with all the extras I need from breakdown cover to being insured to drive other peoples cars and good value for money, although my policy cost payments were increased I decided to stay with this company due to the benefits of my policy. I broke down in my car and they had recovery out to me within the hour and took my car to the garage of my choice, as a single parent of children with disabilities I really need my car for all their appointments. Great communication and understanding respectful staff. Fantastic company. Reviewed on: 24th August 2023

Satisfied Customer

Decent price, decent customer service All that I was looking for Reviewed on: 24th August 2023

Great products at incredible prices

Saved a lot of money on home and car insurance Reviewed on: 24th August 2023

Good choice!

No need to check comparison websites. They will do it for you and prepare your best quote Reviewed on: 24th August 2023

Helpful

When my renewal came, I rang and they got my policy a little cheaper and couldn’t help me enough over the phone. Happy with the customer service and would recommend Reviewed on: 24th August 2023

The most user friendly insurance company

Always competitive and eager to help. Reviewed on: 24th August 2023

Quick easy car change over.

Changed my car so had to update insurance, was quick and easy, only 10 minutes on the phone Reviewed on: 24th August 2023

Always competitive

The annual renewal comes around a little on the high side but a quick phone call gets the bill down to the lowest of the comparison sites and is renewed seamlessly Reviewed on: 24th August 2023

Reasonable

Fair quote and so many levels of cover to choose from Reviewed on: 24th August 2023

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