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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Helpful and affordable

I’ve been with Policy Expert for 2 years now, whenever I have needed help I have received excellent customer service, and not to mention that my car insurance is actually affordable with then. Reviewed on: 24th August 2023

A real company

You actually get to talk to a real person and that person was nice, knowledgeable and helpful. Reviewed on: 24th August 2023

No fuss access to car insurance I

I needed car insurance as my long time insurer had rocketed in price so I looked to compare the market. Com and my nephew advised policy expert as he has been a customer for a few years so when I looked they ticked a lot of my boxes and I signed up.it was easy and a lot less than my Direct line quote I just hope they keep me as long as Direct line did as I hate changing insurance companies I am very LOYAL and expect the same back. Reviewed on: 24th August 2023

Great Insurance

Policy expert are great insurers, I’ve never had a problem and been with them a couple of years now, thank you Reviewed on: 24th August 2023

Quality polices at reasonable prices

I have been with Policy Expert for 5 years with a range of different policies. All have been value for money in the current market. Reviewed on: 24th August 2023

Policy expert are one of the most reliable insurance company. Quick response to any problems.

Since I have been with this inssurance company I have introduced them to all my friends because they are trustworthy. Reviewed on: 24th August 2023

Extremely helpful

Every time I've had to contact policy expert they have been so helpful and knowledgeable. Very polite staff. Extremely happy Reviewed on: 24th August 2023

Perfect service

Fast easy and very competitive pricing, easy to set up, you should try Reviewed on: 24th August 2023

Total Peace of mind

Amazing cover tailored to my needs. Reviewed on: 24th August 2023

No problems

Had no problems with this company and they even matched another quote I had to remain with them. Luckily have not had to make a claim so can't comment on that. Reviewed on: 24th August 2023

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