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Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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1%
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0%
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1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

A real company

5
You actually get to talk to a real person and that person was nice, knowledgeable and helpful. Reviewed on: 24th August 2023

No fuss access to car insurance I

5
I needed car insurance as my long time insurer had rocketed in price so I looked to compare the market. Com and my nephew advised policy expert as he has been a customer for a few years so when I looked they ticked a lot of my boxes and I signed up.it was easy and a lot less than my Direct line quote I just hope they keep me as long as Direct line did as I hate changing insurance companies I am very LOYAL and expect the same back. Reviewed on: 24th August 2023

Great Insurance

5
Policy expert are great insurers, I’ve never had a problem and been with them a couple of years now, thank you Reviewed on: 24th August 2023

Quality polices at reasonable prices

4
I have been with Policy Expert for 5 years with a range of different policies. All have been value for money in the current market. Reviewed on: 24th August 2023

Policy expert are one of the most reliable insurance company. Quick response to any problems.

5
Since I have been with this inssurance company I have introduced them to all my friends because they are trustworthy. Reviewed on: 24th August 2023

Extremely helpful

5
Every time I've had to contact policy expert they have been so helpful and knowledgeable. Very polite staff. Extremely happy Reviewed on: 24th August 2023

Perfect service

5
Fast easy and very competitive pricing, easy to set up, you should try Reviewed on: 24th August 2023

Total Peace of mind

5
Amazing cover tailored to my needs. Reviewed on: 24th August 2023

No problems

4
Had no problems with this company and they even matched another quote I had to remain with them. Luckily have not had to make a claim so can't comment on that. Reviewed on: 24th August 2023

Easy policy to set up

5
It was easy to set up a policy online and I was able to get through to an advisor really easily who answered my query quickly and efficiently. Very happy with the service so far! Reviewed on: 24th August 2023

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