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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Always competitive

The annual renewal comes around a little on the high side but a quick phone call gets the bill down to the lowest of the comparison sites and is renewed seamlessly Reviewed on: 24th August 2023

Reasonable

Fair quote and so many levels of cover to choose from Reviewed on: 24th August 2023

Helpful and affordable

I’ve been with Policy Expert for 2 years now, whenever I have needed help I have received excellent customer service, and not to mention that my car insurance is actually affordable with then. Reviewed on: 24th August 2023

A real company

You actually get to talk to a real person and that person was nice, knowledgeable and helpful. Reviewed on: 24th August 2023

No fuss access to car insurance I

I needed car insurance as my long time insurer had rocketed in price so I looked to compare the market. Com and my nephew advised policy expert as he has been a customer for a few years so when I looked they ticked a lot of my boxes and I signed up.it was easy and a lot less than my Direct line quote I just hope they keep me as long as Direct line did as I hate changing insurance companies I am very LOYAL and expect the same back. Reviewed on: 24th August 2023

Great Insurance

Policy expert are great insurers, I’ve never had a problem and been with them a couple of years now, thank you Reviewed on: 24th August 2023

Quality polices at reasonable prices

I have been with Policy Expert for 5 years with a range of different policies. All have been value for money in the current market. Reviewed on: 24th August 2023

Policy expert are one of the most reliable insurance company. Quick response to any problems.

Since I have been with this inssurance company I have introduced them to all my friends because they are trustworthy. Reviewed on: 24th August 2023

Extremely helpful

Every time I've had to contact policy expert they have been so helpful and knowledgeable. Very polite staff. Extremely happy Reviewed on: 24th August 2023

Perfect service

Fast easy and very competitive pricing, easy to set up, you should try Reviewed on: 24th August 2023

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