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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Easy policy to set up

It was easy to set up a policy online and I was able to get through to an advisor really easily who answered my query quickly and efficiently. Very happy with the service so far! Reviewed on: 24th August 2023

Easy insurance

Very easy and friendly company Would recommend to anyone looking for insurance Reviewed on: 24th August 2023

Reliable, helpful company

I’ve had car insurance through Policy Expert for a few years and have only had positive experiences throughout. The cheapest company I’ve found the last few years and when I’ve called to renew/ask about prices etc the call handlers were helpful, polite and explanatory. Everything is set out online simple and easy to read, easy to change anything online or find contact information. I’ll continue to renew through policy expert in the future. Reviewed on: 24th August 2023

Overall, competitive prices, quick and easy to use and understand.

I've been with Policy Expert for the past two years, I've found them to be good value for money, and competitive pricing. There Policy are easy to understand, and no nonsense. Quick in dealing with any problems, and keeping you upto date with any changes, concerns or when Policy is up for renewal. Overall very good, and would highly recommend to friends and family. Reviewed on: 24th August 2023

Swift and easy car insurance

Renewed my UK car insurance online while on holiday in Portugal, using a price comparison site. Policy Expert came up as best value for money. When directed to their site, everything went completely smoothly. Reviewed on: 24th August 2023

Professional cheap and happy

Very professional and sorted my claim out. Friendly staff and very reasonable prices. Will be staying with them. Happy customer Reviewed on: 24th August 2023

Quick easy

One of the most affordable products. Quick and easy Reviewed on: 24th August 2023

PAUL GREENWOOD (CAR INSURANCE)

The service was so quick and presise and was concluded in a matter of minutes. i am so impressed with this company i am looking at all other insurace policies i have and seeing if can sort out with this company. Reviewed on: 24th August 2023

Makes buying car easy

As I’m getting on in years, found staff, very helpful and patient Reviewed on: 24th August 2023

Excellent

I found the whole process so easy and the cheapest price around without compromising my cover. I would recommend Policy Expert to everyone. Reviewed on: 24th August 2023

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