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Policy Expert : Car insurance reviews

4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

. New customer due too really competitive pricing.

5
New customer to Policy Expert, very competitive pricing and great communication Reviewed on: 10th September 2024

Efficient service, cost saving and good feedback

5
Efficient service, cost saving and good feedback Reviewed on: 10th September 2024

I thought I had a issue with my policy so i phoned c...

5
I thought I had a issue with my policy so i phoned customer services and they instantly put me at ease and gave reassurance that every thing was OK and broke every thing down nice and politely and had time for me which was really nice I would Highley recommend policy car insurance to any one with out a doubt best insurance provider I have ever had really friendly team that go the extra mile to make sure customers are satisfied, happy and well informed Reviewed on: 9th September 2024

Very good value for money, I am paying less for my c...

5
Very good value for money, I am paying less for my car insurance this year after moving to Policy Expert. Reviewed on: 9th September 2024

Amazing journey with Policy Expert

5
It was been an amazing journey with Policy Expert, they offer services that meets my personal needs, also a good customer service team as I have communicated with a few and they have been able to fix my queries. Reviewed on: 9th September 2024

Excellent package at a very competitive price.

5
Excellent package at a very competitive price. Web-site easy to navigate and provided all essential information. Reviewed on: 9th September 2024

Helpful, clear communication.

5
Helpful, clear communication. Questions answered by a person, not a chat bot. Hassle free. Competitive pricing. Reviewed on: 9th September 2024

Good value, easy processes and helpful overall service

5
After finding Policy Expert through a price comparison website, I have had nothing but the best in communication, assistance when I need it, understanding and great knowledge from the customer services team and anything I need to address is handled with care and consistent efficiency. Reviewed on: 9th September 2024

Easily purchasable and cheap

5
Very quick and easy to purchase and set up my policy. Was the cheapest I found on all the comparison websites. Policy has everything that I need and no hidden fees or anything like that, as some companies do have them Reviewed on: 9th September 2024

No problems.

4
No problems. Easy website to navigate. Reviewed on: 9th September 2024

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