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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5023 reviews)

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4.82

Based on 5,023 reviews, last reviewed 7th Sep 2025

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

I thought I had a issue with my policy so i phoned c...

I thought I had a issue with my policy so i phoned customer services and they instantly put me at ease and gave reassurance that every thing was OK and broke every thing down nice and politely and had time for me which was really nice I would Highley recommend policy car insurance to any one with out a doubt best insurance provider I have ever had really friendly team that go the extra mile to make sure customers are satisfied, happy and well informed Reviewed on: 9th September 2024

Very good value for money, I am paying less for my c...

Very good value for money, I am paying less for my car insurance this year after moving to Policy Expert. Reviewed on: 9th September 2024

Amazing journey with Policy Expert

It was been an amazing journey with Policy Expert, they offer services that meets my personal needs, also a good customer service team as I have communicated with a few and they have been able to fix my queries. Reviewed on: 9th September 2024

Excellent package at a very competitive price.

Excellent package at a very competitive price. Web-site easy to navigate and provided all essential information. Reviewed on: 9th September 2024

Helpful, clear communication.

Helpful, clear communication. Questions answered by a person, not a chat bot. Hassle free. Competitive pricing. Reviewed on: 9th September 2024

Good value, easy processes and helpful overall service

After finding Policy Expert through a price comparison website, I have had nothing but the best in communication, assistance when I need it, understanding and great knowledge from the customer services team and anything I need to address is handled with care and consistent efficiency. Reviewed on: 9th September 2024

Easily purchasable and cheap

Very quick and easy to purchase and set up my policy. Was the cheapest I found on all the comparison websites. Policy has everything that I need and no hidden fees or anything like that, as some companies do have them Reviewed on: 9th September 2024

No problems.

No problems. Easy website to navigate. Reviewed on: 9th September 2024

save time and money and have peace of mind

I was able to make a significant saving on my insurance which was better than my insurer for the least two years with added benefits. Reviewed on: 9th September 2024

Excellent service

Very helpful people at customer care Reviewed on: 9th September 2024

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