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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.63 (5028 reviews)

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4.63

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Fast, precise and great value for money !

Fast, precise and great value for money ! Reviewed on: 10th September 2024

I had a few phone calls and questions and dealt with...

I had a few phone calls and questions and dealt with v well. Reviewed on: 10th September 2024

Was straight forward but I think having an app might...

Was straight forward but I think having an app might make navigating policy easier Reviewed on: 10th September 2024

. New customer due too really competitive pricing.

New customer to Policy Expert, very competitive pricing and great communication Reviewed on: 10th September 2024

Efficient service, cost saving and good feedback

Efficient service, cost saving and good feedback Reviewed on: 10th September 2024

I thought I had a issue with my policy so i phoned c...

I thought I had a issue with my policy so i phoned customer services and they instantly put me at ease and gave reassurance that every thing was OK and broke every thing down nice and politely and had time for me which was really nice I would Highley recommend policy car insurance to any one with out a doubt best insurance provider I have ever had really friendly team that go the extra mile to make sure customers are satisfied, happy and well informed Reviewed on: 9th September 2024

Very good value for money, I am paying less for my c...

Very good value for money, I am paying less for my car insurance this year after moving to Policy Expert. Reviewed on: 9th September 2024

Amazing journey with Policy Expert

It was been an amazing journey with Policy Expert, they offer services that meets my personal needs, also a good customer service team as I have communicated with a few and they have been able to fix my queries. Reviewed on: 9th September 2024

Excellent package at a very competitive price.

Excellent package at a very competitive price. Web-site easy to navigate and provided all essential information. Reviewed on: 9th September 2024

Helpful, clear communication.

Helpful, clear communication. Questions answered by a person, not a chat bot. Hassle free. Competitive pricing. Reviewed on: 9th September 2024

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