Smart Money People Logo
Go to business site
Share this page
Link copied

Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura
Read all reviews Write a review

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Policy Expert Car insurance reviews (5024)

Excellent service

5
Excellent service, good price and very friendly staff Reviewed on: 17th October 2022
ivan freedman's avatar
ivan freedman

Great service

5
I as a customer thought talking over my policy with an agent would help me get the best service possible. I wasnt disappointed and got everything I needed. Reviewed on: 17th October 2022
Rob Arch's avatar
Rob Arch

Friendly, good value, helpful

5
Policy Expert were able to provide me with a competitive quote for my car insurance. Their sales team were helpful, informative and friendly. Reviewed on: 17th October 2022
Louise Gilbertson's avatar
Louise Gilbertson

Lovely staff

5
Easy to talk to members of staff Reviewed on: 17th October 2022
hannah taylor's avatar
hannah taylor

Listen, acknowledge and resolve

5
I spoke to someone earlier today as I needed support and they really listened, and resolved my issues (which were not a result of the company). Amazing service Reviewed on: 15th October 2022
Cat Hurst's avatar
Cat Hurst

Brilliant service

5
There was no problems Very good Reviewed on: 15th October 2022
Kelvin corlett's avatar
Kelvin corlett

Cheap, easy and exactly what I need

5
Dealing with Policy expert is always a doddle be it online or on the phone. We have both car and home insurance now through them and they’ve been fab with renewals and the claim we had. Reviewed on: 14th October 2022
OnlyMe's avatar
OnlyMe

Too much proof

3
Too many documents for proof needed to start the policy. Even documents needed for additional drivers! Reviewed on: 14th October 2022
Matty Birleson's avatar
Matty Birleson

Excellent from start to finish

5
Excellent fast & efficient service and very helpful when changing details of policy and car. Very clear & precise and up front about additional change over costs and refunds on policy cancellation. Reviewed on: 14th October 2022
Claire McCluskey's avatar
Claire McCluskey

Excellent service

5
Always responsive and helpful. Can depend on them to offer best prices. Reviewed on: 14th October 2022
Michelle Kiral's avatar
Michelle Kiral

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill