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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Too much proof

3
Too many documents for proof needed to start the policy. Even documents needed for additional drivers! Reviewed on: 14th October 2022
Matty Birleson's avatar
Matty Birleson

Excellent from start to finish

5
Excellent fast & efficient service and very helpful when changing details of policy and car. Very clear & precise and up front about additional change over costs and refunds on policy cancellation. Reviewed on: 14th October 2022
Claire McCluskey's avatar
Claire McCluskey

Excellent service

5
Always responsive and helpful. Can depend on them to offer best prices. Reviewed on: 14th October 2022
Michelle Kiral's avatar
Michelle Kiral

Cheerful Staff

5
Easy to use telephone system, very cheerful staff, attention e and helpful. Although they would have liked me to add extras to my policy, they didn't push me to do so. They made things simple for me . Reviewed on: 14th October 2022
GWATTY's avatar
GWATTY

Policy price and customer service

5
Policy was priced at brilliant prices and the customer service was dealt with great knowledge and experience. Reviewed on: 14th October 2022
Farkhanda 's avatar
Farkhanda

Excellent Service

5
Very polite, helpful and friendly. Explained everything so I could understand, asked if I had any questions and NOT trying push me to buy extras. Reviewed on: 14th October 2022
tracy lowthorpe's avatar
tracy lowthorpe

Excellent

5
Excellent, extremely thorough and helpful. Reviewed on: 13th October 2022
David jones's avatar
David jones

Excellent service

5
Today I called and the lady was so helpful, done everything I asked with no struggles explained every thing clearly great service all around Reviewed on: 13th October 2022
Paul's avatar
Paul

Quick and friendly

5
I was recently involved in an accident and everything was sorted out for me on the same day with no issues. Reviewed on: 13th October 2022
Darren short's avatar
Darren short

Excellent service

5
No fuss very helpful. Would highly recommend Reviewed on: 13th October 2022
Jill's avatar
Jill

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