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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
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Laura
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Cheerful Staff

5
Easy to use telephone system, very cheerful staff, attention e and helpful. Although they would have liked me to add extras to my policy, they didn't push me to do so. They made things simple for me . Reviewed on: 14th October 2022
GWATTY's avatar
GWATTY

Policy price and customer service

5
Policy was priced at brilliant prices and the customer service was dealt with great knowledge and experience. Reviewed on: 14th October 2022
Farkhanda 's avatar
Farkhanda

Excellent Service

5
Very polite, helpful and friendly. Explained everything so I could understand, asked if I had any questions and NOT trying push me to buy extras. Reviewed on: 14th October 2022
tracy lowthorpe's avatar
tracy lowthorpe

Excellent

5
Excellent, extremely thorough and helpful. Reviewed on: 13th October 2022
David jones's avatar
David jones

Excellent service

5
Today I called and the lady was so helpful, done everything I asked with no struggles explained every thing clearly great service all around Reviewed on: 13th October 2022
Paul's avatar
Paul

Quick and friendly

5
I was recently involved in an accident and everything was sorted out for me on the same day with no issues. Reviewed on: 13th October 2022
Darren short's avatar
Darren short

Excellent service

5
No fuss very helpful. Would highly recommend Reviewed on: 13th October 2022
Jill's avatar
Jill

Car insurance

5
Brilliant customer service on the other end of the phone line, Yvonne was really good at her job, she was informative, took time to explain, was really good at putting you at ease whilst still being proffesional, I phoned a few companies for quotes but these where by far the best Value & amazing people on at their jobs. Reviewed on: 13th October 2022
Alan's avatar
Alan

Good insurance company to be with

4
Experience so far has only been positive. Even when selling and buying a new car they were there to help with the cross over period which was reassuring. Reviewed on: 13th October 2022
Jason's avatar
Jason

Quick, easy and well priced

5
I have used both online and phone in contacting Policy Expert with regards to car insurance. Each time I was answered quickly and the customer services representative dealt with my issue very quickly. Reviewed on: 13th October 2022
Robert Elms's avatar
Robert Elms

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