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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5024 reviews)

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4.82

Based on 5,024 reviews, last reviewed 10th Oct 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Great service and prices. Appreciate an honest organisation these days

I found the advisors knowledgeable and polite and to the point - which is important when you’ve got lots on Reviewed on: 13th October 2022

Great and really helpful

Excelent service and a really helpful agent on the phone.... and wonderful value Reviewed on: 13th October 2022

Quick and Helpful customer service

No holding on the phone which was brilliant, website & policy documents easy to understand and know exactly what is covered. Best price on the market at the time for my renewal so I have no complaints whatsoever. I hope they win the award as for me it appears well deserved Reviewed on: 12th October 2022

Poor Service

I have started a new job and needed business insurance so I can claim fuel allowance, as fuel is so expensive and I am driving every weekday. I was told no, and given no explanation why. I might have to give up my job. Reviewed on: 12th October 2022

Straight forward, no nonsense

Fantastic service, friendly helpful staff easy to use and no nonsense Reviewed on: 12th October 2022

Excellent service

Excellent service and quick help at a good price Reviewed on: 12th October 2022

Great help

Needed few things amended was happy to help and friendly Reviewed on: 12th October 2022

Good customer service

Very friendly and helpful staff would recommend Reviewed on: 12th October 2022

Great service

Friendly & helpful service, easy access to customer services & online account, no lengthy queue when I needed to speak to customer services, overall great. Reviewed on: 12th October 2022

Magnificent insurers

So easy to call one of the polite team ,changing my insurance from one car to another was so easy to do,the quickness it took to was so satisfying, letting me know Everything I needed to know the price was so reasonable absolutely wonderful thanks again policy expert. Reviewed on: 12th October 2022

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