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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Good customer service

Very friendly and helpful staff would recommend Reviewed on: 12th October 2022

Great service

Friendly & helpful service, easy access to customer services & online account, no lengthy queue when I needed to speak to customer services, overall great. Reviewed on: 12th October 2022

Magnificent insurers

So easy to call one of the polite team ,changing my insurance from one car to another was so easy to do,the quickness it took to was so satisfying, letting me know Everything I needed to know the price was so reasonable absolutely wonderful thanks again policy expert. Reviewed on: 12th October 2022

Courteous and helpful

Very helpful and overall a good company to do business with Reviewed on: 12th October 2022

A simple process

PE make the rather tiresome business of buying insurance as short & simple as possible. Costs are very competitive too. Reviewed on: 12th October 2022

Good policy expert

It was always easy to talk with staff and deal about my policy Reviewed on: 12th October 2022

excellent

so good very helpful fully recomend and much cheaper Reviewed on: 12th October 2022

Great Service

The customer service Staff are great and patient. It seems they are well paid Reviewed on: 12th October 2022

Car insurance

Very good customer service,very pleasant assistant. Reviewed on: 12th October 2022

Very easy to deal with

Time is if the essence and this was a quick and simple process. Thank you Reviewed on: 12th October 2022

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