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Policy Expert : Car insurance reviews

4.82
Based on 5,024 reviews, last reviewed 10th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025
Laura 's avatar
Laura

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Value for money

5
Great prices, easy to deal with, and the renewal quote wasn’t too much higher than the previous year either. All good. Reviewed on: 11th October 2022

Insurance as it should be

5
Found this company via a comparison site, and although I hadn’t previously heard of them I was tempted by the low price. Did a bit of research to check them out, and realised they were a trusted firm, so took out policies with them for myself and my wife. Really easy to deal with, low cost, and the renewal quote was good as well so we’ve stayed with them for another year. What more can you ask for? Reviewed on: 11th October 2022

Very easy and pleasant staff who are excellent at their job

5
It was easy and quick to renew my car insurance, also the young lady I spoke wit. Helped me access my account as I was having problems with my pass work and access, she was friendly and nothing was too much trouble , was a pleasure to talk to and definitely easy to renew my insurance Reviewed on: 11th October 2022

Excellent

5
Friendly call centre staff very helpful policy reduced in price rather than getting more expensive as many insurers do each year in my opinion great value for money 5 stars from me Reviewed on: 11th October 2022

Very efficient

5
Very efficient got straight through on the telephone and updated my policy and new documents sent straight through highly recommend. Reviewed on: 11th October 2022

Knowledgeable, freindly,efficient.

5
I would use Policy Expert time and time again.I would recommend. Confident and re-assuring Reviewed on: 11th October 2022

Best Car Insurer

5
I have been with Policy Expert since 2018. They go the extra mile every time I renew giving me options on discussing my needs. During the insurance period I have had to contact then due to an accident on the M4. All I can say is Wow, thank you and as a result you I’ve just renewed again as I feel safe, secure and that my interests are paramount. Reviewed on: 10th October 2022

Renewing Car Insurance

5
Competent advisor, quick, easy and cheapest by far. Been with Policy Expert for 3 years now…….says it all really! Reviewed on: 10th October 2022

Dry helpfull

5
Very helpfull on all matters concerning my car insurance Reviewed on: 10th October 2022

Car insurance

5
Very helpful with insurance cover , all people I spoke with were very polite and offered assistance where needed Reviewed on: 10th October 2022

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