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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Perfect

I am very happy about the price and compeny. Reviewed on: 12th October 2022

Super customer service

The customer agent at Policy Expert was very knowledgable and helpful when comes to dealing with the car insurance. Reviewed on: 11th October 2022

Great service

Excellent service provided, quick and easy to set up and nice that they give a follow up call to make sure everything is okay Reviewed on: 11th October 2022

Value for money

Great prices, easy to deal with, and the renewal quote wasn’t too much higher than the previous year either. All good. Reviewed on: 11th October 2022

Insurance as it should be

Found this company via a comparison site, and although I hadn’t previously heard of them I was tempted by the low price. Did a bit of research to check them out, and realised they were a trusted firm, so took out policies with them for myself and my wife. Really easy to deal with, low cost, and the renewal quote was good as well so we’ve stayed with them for another year. What more can you ask for? Reviewed on: 11th October 2022

Very easy and pleasant staff who are excellent at their job

It was easy and quick to renew my car insurance, also the young lady I spoke wit. Helped me access my account as I was having problems with my pass work and access, she was friendly and nothing was too much trouble , was a pleasure to talk to and definitely easy to renew my insurance Reviewed on: 11th October 2022

Excellent

Friendly call centre staff very helpful policy reduced in price rather than getting more expensive as many insurers do each year in my opinion great value for money 5 stars from me Reviewed on: 11th October 2022

Very efficient

Very efficient got straight through on the telephone and updated my policy and new documents sent straight through highly recommend. Reviewed on: 11th October 2022

Knowledgeable, freindly,efficient.

I would use Policy Expert time and time again.I would recommend. Confident and re-assuring Reviewed on: 11th October 2022

Best Car Insurer

I have been with Policy Expert since 2018. They go the extra mile every time I renew giving me options on discussing my needs. During the insurance period I have had to contact then due to an accident on the M4. All I can say is Wow, thank you and as a result you I’ve just renewed again as I feel safe, secure and that my interests are paramount. Reviewed on: 10th October 2022

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