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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Very easy to deal with

Time is if the essence and this was a quick and simple process. Thank you Reviewed on: 12th October 2022

Perfect

I am very happy about the price and compeny. Reviewed on: 12th October 2022

Super customer service

The customer agent at Policy Expert was very knowledgable and helpful when comes to dealing with the car insurance. Reviewed on: 11th October 2022

Great service

Excellent service provided, quick and easy to set up and nice that they give a follow up call to make sure everything is okay Reviewed on: 11th October 2022

Value for money

Great prices, easy to deal with, and the renewal quote wasn’t too much higher than the previous year either. All good. Reviewed on: 11th October 2022

Insurance as it should be

Found this company via a comparison site, and although I hadn’t previously heard of them I was tempted by the low price. Did a bit of research to check them out, and realised they were a trusted firm, so took out policies with them for myself and my wife. Really easy to deal with, low cost, and the renewal quote was good as well so we’ve stayed with them for another year. What more can you ask for? Reviewed on: 11th October 2022

Very easy and pleasant staff who are excellent at their job

It was easy and quick to renew my car insurance, also the young lady I spoke wit. Helped me access my account as I was having problems with my pass work and access, she was friendly and nothing was too much trouble , was a pleasure to talk to and definitely easy to renew my insurance Reviewed on: 11th October 2022

Excellent

Friendly call centre staff very helpful policy reduced in price rather than getting more expensive as many insurers do each year in my opinion great value for money 5 stars from me Reviewed on: 11th October 2022

Very efficient

Very efficient got straight through on the telephone and updated my policy and new documents sent straight through highly recommend. Reviewed on: 11th October 2022

Knowledgeable, freindly,efficient.

I would use Policy Expert time and time again.I would recommend. Confident and re-assuring Reviewed on: 11th October 2022

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