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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

They have the human touch!

It’s so lovely to feel that someone really wants the best for you, and I will certainly look to them again in the future for my insurance Reviewed on: 4th October 2022

Excellent customer service

Excellent customer service all round Reviewed on: 4th October 2022

Good company

Very reliable, helpful insurance company Reviewed on: 4th October 2022

Registration change

Changed my car registration over to my private registration staff very professional and helpful Reviewed on: 4th October 2022

Change to my private registration

Staff very professional and polite Reviewed on: 4th October 2022

Good communication.

Easy to contact, helpful, friendly customer service, and competitively priced. Reviewed on: 4th October 2022

All contact I have had so far has been fantastic.

So far everyone has been knowledgeable, helpful and very professional, also calls taken very quickly (no call queuing) Reviewed on: 4th October 2022

Happy customer

Fantastic easy online application and when I spoke with someone on the phone she had excellent customer services Reviewed on: 4th October 2022

Car insurance

No issues so far. No claim made. Good customer service over phone. Reviewed on: 4th October 2022

Renewing my insurance

I had a great experience renewing my insurance with Niamh. I had a few queries that she quickly sorted out making it a very simple and hassle free phone call. Reviewed on: 4th October 2022

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