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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Smooth sailing

Everyone I've spoken to since switching over has tried to go above and beyond to help me Reviewed on: 5th October 2022

Cheap and Easy!

It was very simple to set up policy. It was around £500 cheaper than my previous quote. Quick to get through to on the phone, which is refreshing these days. Helpful and friendly staff. Reviewed on: 5th October 2022

Excellent service

Excellent choice and service great value Reviewed on: 5th October 2022

Personal touch

ble to speak to someone in person,which is always preferable Reviewed on: 5th October 2022

Great prices, great call centre team

Helped me with my query, polite and fully explained all. Renewal competitive. Reviewed on: 5th October 2022

Quick, easy and reliable insurance

I now have both my cars insured with Policy Expert...the most reasonable insurers around. Reviewed on: 5th October 2022

Does the job

Straightforward process to gain the car cover that met my needs. Easy. Reviewed on: 5th October 2022

Change vehicle query

Hello the discussion with the young lady wast first class and she sorted out my query very easy and so helpful Reviewed on: 5th October 2022

Quick & Efficient

Instant access to a real person who was very helpful Reviewed on: 5th October 2022

Really good service so far

I set up my car insurance policy with Policy Expert online, having found the company through Confused.com. Their premium was the most reasonable, as was their excess, and the policy offered me good benefits. I had to call Policy Expert before the policy went live as I became aware of a claim my partner had had within the last five years. I got straight through to a customer service representative who was kind, helpful and reassuring. The load on the premium was minimal and, even though I'd set the policy up over 14 days previously, I was not charged an admin fee. The customer service representative also made me aware of other products Policy Expert offered, which was very helpful. I would definitely recommend Policy Expert to my friends and family. Reviewed on: 5th October 2022

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