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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Friendly helpful staff

Resolved our issue quickly and easily. Reviewed on: 6th October 2022

Brilliant service,

Perfect customer service ,very helpful in negotiating a good deal . Overall a very helpful insurance company who keep you well informed and up to date regarding your cover Reviewed on: 6th October 2022

Excellent

Excellent customer service from a friendly and professional member of staff when I called to cancel my policy after selling my vehicle. Reviewed on: 6th October 2022

Great cover for a great price

I would choose policy expert again because they were the cheapest, offer great cover and are easy to contact. Reviewed on: 6th October 2022

Really helpful upbeat customer service

Policy expert helped me figure out the best way of insuring my new car, by transferring the insurance from my previous vehicle. They were super helpful and I felt like I could ask lots of questions. Reviewed on: 5th October 2022

Great Customer service

Easy to setup online, all queries answered efficiently and professionally. Great customer service. Reviewed on: 5th October 2022

Good customer service and competitive price's

I've been with policy expert for a few years and have found the customer service real good. No hanging on the phone for long periods of time and helpful frendly staff when you get through. I've also found the prices competive when it comes to renewals Reviewed on: 5th October 2022

Smooth sailing

Everyone I've spoken to since switching over has tried to go above and beyond to help me Reviewed on: 5th October 2022

Cheap and Easy!

It was very simple to set up policy. It was around £500 cheaper than my previous quote. Quick to get through to on the phone, which is refreshing these days. Helpful and friendly staff. Reviewed on: 5th October 2022

Excellent service

Excellent choice and service great value Reviewed on: 5th October 2022

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