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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Big saver!

Was with my previous insurer for years. They wanted more money, changed to policy expert and they saved me a mini fortune. With added extras too!! Reviewed on: 7th October 2022

Easy to deal with

Very helpful and reasonable price Reviewed on: 7th October 2022

Quick and easy - clear they care

Was able to get set up in a matter of minutes online, website was easy to navigate and received a call to welcome and double check everything. Reviewed on: 6th October 2022

Very friendly , helpful and answered all my questions

The lady I spoke to was polite , well mannered and helpful . She sorted my insurance out as we wanted Reviewed on: 6th October 2022

Great friendly and efficient service

Reduced my insurance costs for another year in a friendly, professional and efficient manor. Very impressed Reviewed on: 6th October 2022

Discussion of renewal

Telephoned today and went straight through to Eddie. He was super friendly and very professional and knowledgeable. He dealt with my questions and policy changes and renewal swiftly and smoothly. Eddie was amazing and a representative for an insurance company that I have renewed with twice now. My car insurance is cheaper compared to many other companies but remains comprehensive and accessible Reviewed on: 6th October 2022

Review

Good experience would use again, Kirsty was helpful Reviewed on: 6th October 2022

Excellent Service

Nicole made me feel comfortable throughout the whole process by being professional and reassuring Reviewed on: 6th October 2022

Great Insurance Company

Fantastic to deal with. Offer a great service with the best prices. Reviewed on: 6th October 2022

Value for money

Much better value than other well known insurers and still offering the same benefits Reviewed on: 6th October 2022

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