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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.85 (5024 reviews)

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4.82

Based on 5,024 reviews, last reviewed 10th Oct 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Run away from this company. Run away from this company. I was paying my direct debit as agreed to pay monthly. 3 months later I had to sale my van due to an electrical issue and ... Read more Reviewed on: 10th October 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5024)

Great friendly and efficient service

Reduced my insurance costs for another year in a friendly, professional and efficient manor. Very impressed Reviewed on: 6th October 2022

Discussion of renewal

Telephoned today and went straight through to Eddie. He was super friendly and very professional and knowledgeable. He dealt with my questions and policy changes and renewal swiftly and smoothly. Eddie was amazing and a representative for an insurance company that I have renewed with twice now. My car insurance is cheaper compared to many other companies but remains comprehensive and accessible Reviewed on: 6th October 2022

Review

Good experience would use again, Kirsty was helpful Reviewed on: 6th October 2022

Excellent Service

Nicole made me feel comfortable throughout the whole process by being professional and reassuring Reviewed on: 6th October 2022

Great Insurance Company

Fantastic to deal with. Offer a great service with the best prices. Reviewed on: 6th October 2022

Value for money

Much better value than other well known insurers and still offering the same benefits Reviewed on: 6th October 2022

Friendly & Efficient

Changing to a new insurance provider can be quite a daunting prospect, however Policy Expert made it all so streamlined and straightforward, saving money as well. Really pleased to have made the switch. Reviewed on: 6th October 2022

excellent customer care

easy to get through . great friendly advice. total satisfaction Reviewed on: 6th October 2022

All round great service.

Great communication from start to finish. Reviewed on: 6th October 2022

Friendly helpful staff

Resolved our issue quickly and easily. Reviewed on: 6th October 2022

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