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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Great customer service renewing my car insurance

Renewing my car insurance is not an easy task for me as I’m not great using my computer phoned and spoke to some one in customer service and she couldn’t have been more helpful not only was the insurance crap it was done over the phone quick but everything was explained would definitely recommend to family and friends Reviewed on: 9th October 2022

Save time

Easy to arrange and best price. Reviewed on: 8th October 2022

Very happy all round

I found the whole process easy, quick, and when I have needed to phone to speak to someone they have been very very helpful with different queries Reviewed on: 8th October 2022

Quick.

I have both my car and home insurance with policy expert and always found them to be first class. Reviewed on: 7th October 2022

Customer service

Excellent Customer Service - very helpful and explained my change over of car insurance with confidence and detail. Reviewed on: 7th October 2022

Excellent friendly service

I received excellent and friendly service, good advice and the call back service was speedy and efficient. Reviewed on: 7th October 2022

Really cheap and friendly

Easy process straight forward friendly helpful customer service staff Reviewed on: 7th October 2022

Cheap and Great Customer Service

I've just renewed with Policy Expert. I usually change provider every year as the renewal quote is always more expensive than what I can find on comparison sites, but this time my existing renewal was by far the cheapest. The customer service I received during my renewal was first class. Reviewed on: 7th October 2022

Good price

I got better price on my insurance. Reviewed on: 7th October 2022

Policy Expert

I was very pleased with the quick response to my request to change my policy details. It was all done very efficiently Reviewed on: 7th October 2022

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