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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Excellent service

Very clear on the phone and very good service Reviewed on: 4th October 2022

Excellent

Very polite nice people Reviewed on: 4th October 2022

Friendly

So helpful could not recommended enough. Reviewed on: 4th October 2022

Great customer service

Customer service excellent, agents based in UK, knowledgeable about the product, friendly and efficient. Telephone call answered quickly. Clear communication on telephone and in email correspondence. Competitively priced. Reviewed on: 4th October 2022

good service easy to talk to

i hope to stay with company as long as the price is right Reviewed on: 4th October 2022

A ray of sunlight in the insurance jungle

Price and service is first class and no long waiting time on hold on the phone. Patience and understanding from the staff. Reviewed on: 4th October 2022

Good company, easy to aproach, quick and helpful!

Really good company, very approaching, quick and easy service! Reviewed on: 4th October 2022

Excellent Customer Service

Easy to contact, excellent knowledge and very friendly and helpful service Reviewed on: 4th October 2022

very pleased

Danielle was very polite ,helpful and knowledgeble it was a pleasure doing business Reviewed on: 4th October 2022

Whoop whoop

My car Insurance was due in 2 days with Policy Expert, they industry always say to renew as early as possible to get the best price. I had recently moved house and got a new quote with Policy Expert and this was £76 more than what I was paying. It pays to be patient as I called them and it cost me £6 more than last year, win win. It's only the price of a pint in town. Reviewed on: 4th October 2022

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