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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Good value and super helpful agents

Have had nothing but good experiences with this insurance provider. The agents a super helpful Reviewed on: 3rd October 2022

very friendly and excellent service

super quick service and very friendly sales support Reviewed on: 3rd October 2022

Perfect for start to finish

Very easy and straightforward company for car insurance I would highly recommend to anyone. Reviewed on: 3rd October 2022

Not just policy but people expert !

Call centre staff polite friendly and knowledgeable. Helpful and nothing is too much trouble Highly recommend if it’s a peoples policy you’re looking for Reviewed on: 3rd October 2022

Quick and efficient

They were quick at explaining everything when I took out my policy, everything went smoothly when I had to claim for my windscreen. Everything was explained. Always very ploite and cheerful on the phone. Reviewed on: 3rd October 2022

Quote for Car Insurance

Very pleased with my recent experience when I enquired about a quote for car insurance, My call was answered quickly and I was dealt with politely and efficiently by a very friendly advisor. I finished the call with a much better deal that suited my meeds and i a very happy frame of mind..I have no hesitation in recommending Policy Expert to anyone, Thank youYvonne. Reviewed on: 3rd October 2022

Great service

Great experience. Great company. Reviewed on: 3rd October 2022

No issues to report using Policy Expert

No issues to report using Policy Expert Reviewed on: 3rd October 2022

Great customer service!

Great customer service, always pleased to help and very friendly! Reviewed on: 3rd October 2022

Fantastic service

Really helpful, efficient service. Better price and customer service than elsewhere. Reviewed on: 3rd October 2022

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