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Policy Expert : Car insurance reviews

View other Policy Expert products
4.82
Based on 5,025 reviews, last reviewed 3rd Nov 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025
Iacob Irina's avatar
Iacob Irina
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Service review

5
Excellent service and low-cost insurer in comparison to others. Customer service desk employees are courteous and answered calls quickly. Reviewed on: 3rd October 2022
John Garner's avatar
John Garner

Simply The Best

5
Straight forward, no hassle service. No need to shop around as premium barely changed from last time, which Is unusual to find In the current climate. Excellent!!! Reviewed on: 3rd October 2022
Gary Vennard's avatar
Gary Vennard

Fantastic great awesome

5
Very clear very helpful and no massive waiting times when you call.brilliant . Reviewed on: 3rd October 2022
John Marshall's avatar
John Marshall

excellent service

5
I have had no issues with my insurance when it comes to changes, they are brilliant Reviewed on: 3rd October 2022
trev 50?'s avatar
trev 50?

Billarent

5
Really good company been with them 5 years no problem Reviewed on: 3rd October 2022
Spencer fairchild's avatar
Spencer fairchild

Straight forward to deal with

5
Unlike other companies I have used they are very straight forward and easy to deal with with competitive premiums and good communications. Reviewed on: 3rd October 2022
Charlie C's avatar
Charlie C

Well done

4
Very good customer service by Eddie. Reviewed on: 2nd October 2022
Jazz's avatar
Jazz

Good communication

4
Good customer service, resolved the issue quickly Reviewed on: 2nd October 2022
Tina Cruz's avatar
Tina Cruz

Great service

5
Excellent, friendly, professional and helpful customer service in renewing my car insurance. Reviewed on: 1st October 2022
Dds's avatar
Dds

Simple and Effective

5
Uncomplcated process for getting car insured, with friendly helpful advice. Repeat customer! Reviewed on: 1st October 2022
Phil Vincent's avatar
Phil Vincent

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