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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.67 (5027 reviews)

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4.67

Based on 5,027 reviews, last reviewed 29th May 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Excellent service and staff

Extremely helpful staff who always went the extra mile in all communications - although it’s not always about the cheapest policy (the devil is in the detail), this company provide the best of both worlds, very attractive pricing and great cover. Well done !! Reviewed on: 3rd October 2022

Good old joe

Today's call to switch insurance to another car,and joe was at hand to make changes cheers guys Reviewed on: 3rd October 2022

Service review

Excellent service and low-cost insurer in comparison to others. Customer service desk employees are courteous and answered calls quickly. Reviewed on: 3rd October 2022

Simply The Best

Straight forward, no hassle service. No need to shop around as premium barely changed from last time, which Is unusual to find In the current climate. Excellent!!! Reviewed on: 3rd October 2022

Fantastic great awesome

Very clear very helpful and no massive waiting times when you call.brilliant . Reviewed on: 3rd October 2022

excellent service

I have had no issues with my insurance when it comes to changes, they are brilliant Reviewed on: 3rd October 2022

Billarent

Really good company been with them 5 years no problem Reviewed on: 3rd October 2022

Straight forward to deal with

Unlike other companies I have used they are very straight forward and easy to deal with with competitive premiums and good communications. Reviewed on: 3rd October 2022

Well done

Very good customer service by Eddie. Reviewed on: 2nd October 2022

Good communication

Good customer service, resolved the issue quickly Reviewed on: 2nd October 2022

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