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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.82 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Mixed review

The Policy was easy enough to set up and the advisor was helpful. However, when I needed to change my policy (to include 'Business Cover'), I was advised it would cost me £53. My job role changed and instead of commuting from the home to a single place of work, I would be travelling to different sites....but still from my home, to a school, to teach. A different insurance company, in the past, did not charge me a penny for this change to be made. Reviewed on: 1st October 2022

ok

no problems so far, but have not had to claim Reviewed on: 1st October 2022

Brilliant helpful

Briliant and helpful people Reviewed on: 1st October 2022

Excellent

Value for money friendly and polite always ready to help Reviewed on: 1st October 2022

Excellent service

Spoke to Chelsea about a couple of amendments that I needed to have changed, excellent service, informative, friendly and very helpful. Would definitely recommend to family and friends Reviewed on: 1st October 2022

Excellent Customer Service

Every contact I have had with Policy Expert has been friendly, helpful and speedy. This is my 3rd year running with them why go anywhere else when the service and value for money is in one place.. Reviewed on: 30th September 2022

Friendly ,helpful staff.

My query was dealt with in an easy and informative manner. Reviewed on: 30th September 2022

Always there to help!

Always a friendly helpful team every time I’ve spoken to them. Have given the best advise and value for car insurance, they have saved me a total of £418.60 from previous car insurance. Reviewed on: 30th September 2022

faultless

I have both home and car insurance with PE and very happy with the service received Reviewed on: 30th September 2022

Brilliant, so helpful

Fantastic lady who helped me , really professional Reviewed on: 30th September 2022

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