Paid advertisement
Smart Money People Logo
Newsletter

Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Car insurance reviews (5027)

Great service

5
Excellent, friendly, professional and helpful customer service in renewing my car insurance. Reviewed on: 1st October 2022

Simple and Effective

5
Uncomplcated process for getting car insured, with friendly helpful advice. Repeat customer! Reviewed on: 1st October 2022

Mixed review

3
The Policy was easy enough to set up and the advisor was helpful. However, when I needed to change my policy (to include 'Business Cover'), I was advised it would cost me £53. My job role changed and instead of commuting from the home to a single place of work, I would be travelling to different sites....but still from my home, to a school, to teach. A different insurance company, in the past, did not charge me a penny for this change to be made. Reviewed on: 1st October 2022

ok

5
no problems so far, but have not had to claim Reviewed on: 1st October 2022

Brilliant helpful

5
Briliant and helpful people Reviewed on: 1st October 2022

Excellent

5
Value for money friendly and polite always ready to help Reviewed on: 1st October 2022

Excellent service

5
Spoke to Chelsea about a couple of amendments that I needed to have changed, excellent service, informative, friendly and very helpful. Would definitely recommend to family and friends Reviewed on: 1st October 2022

Excellent Customer Service

5
Every contact I have had with Policy Expert has been friendly, helpful and speedy. This is my 3rd year running with them why go anywhere else when the service and value for money is in one place.. Reviewed on: 30th September 2022

Friendly ,helpful staff.

5
My query was dealt with in an easy and informative manner. Reviewed on: 30th September 2022

Always there to help!

5
Always a friendly helpful team every time I’ve spoken to them. Have given the best advise and value for car insurance, they have saved me a total of £418.60 from previous car insurance. Reviewed on: 30th September 2022

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products