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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great service

I only have locks n key cover but great service at each connection. Reviewed on: 2nd August 2024

Quick and easy application for a new policy, good va...

Quick and easy application for a new policy, good value for money Reviewed on: 2nd August 2024

Last year your qoute was extremely competitive, easy...

Last year your qoute was extremely competitive, easy to arrange, and very professional in your dealings with this policy- thanks. Reviewed on: 2nd August 2024

Very good service provider

Very good service provider I would recommend Reviewed on: 2nd August 2024

Policy expert

Good value friendly customer awecice Reviewed on: 2nd August 2024

Very easy to purchase policy with all the details in...

Very easy to purchase policy with all the details in plain English. Good value too. Reviewed on: 2nd August 2024

Found them to be helpful and informative

Found them to be helpful and informative Reviewed on: 2nd August 2024

Brilliant value!

So easy to get the right cover at an amazing price. Thank you! Reviewed on: 2nd August 2024

Needed house insurance quickly.

Needed house insurance quickly. Policy expert was the most appropriate and reasonably priced. Reviewed on: 2nd August 2024

It was very quick to join and well taken care

It was very quick to join , as I was struggling to find good and cost effective policy provider Reviewed on: 2nd August 2024

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