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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Satisfied over all.

Satisfied over all. I have good experience dealing with you. Reviewed on: 2nd August 2024

Good value

Found on website & when friend said been with Policy expert for years went ahead . advisors ensured got best desl by going back to website but helpful when buffering prevented smooth transaction . Reviewed on: 2nd August 2024

Excellent service at a fantastic price

Excellent service at a fantastic price Reviewed on: 2nd August 2024

Nice Easy Setup & Low Premiums

I found Policy Services on a comparison site and thought I'd give them a try as their premiums were low. The setup was easy and straightforward and I've had no problems at all. Luckily I haven't had to submit a claim so I can't comment on that side of things. Reviewed on: 2nd August 2024

The price was better than anyone else.

I have only purchased the insurance which was easy, straight forward and information as easy to follow. The price was better than anyone else. I haven't had to claim yet and hope I wont have too! But the sign up process is great Reviewed on: 2nd August 2024

Smooth processes

Smooth process when taking out insurance policy. No problems experienced. Reviewed on: 2nd August 2024

Very easy sign up process.

Very easy sign up process. Clear documentation Reviewed on: 2nd August 2024

Very easy to arrange my home insurance policy at a v...

Very easy to arrange my home insurance policy at a very reasonable price. Reviewed on: 2nd August 2024

Done on the internet very easy to understand and qui...

Done on the internet very easy to understand and quite to complete Reviewed on: 2nd August 2024

Good value for the money, good level of cover

Good value for the money, good level of cover Reviewed on: 2nd August 2024

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