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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great Insurance

Luckily not had to claim on my insurance whilst I had my insurance but this will be my third year so looking forward to the next. Reviewed on: 2nd September 2023

New to Policy Experts

New to policy experts and haven’t made a claim but price was good and communication great. Reviewed on: 2nd September 2023

Excellent value. Excellent customer service

Highly satisfied Policy Expert customer. Excellent value and great customer service. Reviewed on: 1st September 2023

Easy signup for affordable policy

Really easy to sign up, provides excellent benefits and affordable prices. Reviewed on: 1st September 2023

Good value

Excellent price for home building and contents insurance. Reviewed on: 1st September 2023

Why go anywhere else?

Doing on-line was quick. easy and very reasonably priced Reviewed on: 1st September 2023

Easy and clear to understand

My experience with Policy Expert has been excellent, really good value for money, very small increase on subsequent renewals and overall simple to deal with the team. Reviewed on: 1st September 2023

quick and easy to renew - and cheaper

Great company, fairly priced and renewal was cheaper the following year. Reviewed on: 1st September 2023

Responsive, clear and good value

Unlike some others, this company are easy to deal with, have good rates and are clear in their communications. Reviewed on: 1st September 2023

Simple and cost effective

Policy Expert gave me a fair quote and it was really easy to set up and all the information was very clearly set out. Reviewed on: 1st September 2023

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