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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent value. Excellent customer service

Highly satisfied Policy Expert customer. Excellent value and great customer service. Reviewed on: 1st September 2023

Easy signup for affordable policy

Really easy to sign up, provides excellent benefits and affordable prices. Reviewed on: 1st September 2023

Good value

Excellent price for home building and contents insurance. Reviewed on: 1st September 2023

Why go anywhere else?

Doing on-line was quick. easy and very reasonably priced Reviewed on: 1st September 2023

Easy and clear to understand

My experience with Policy Expert has been excellent, really good value for money, very small increase on subsequent renewals and overall simple to deal with the team. Reviewed on: 1st September 2023

quick and easy to renew - and cheaper

Great company, fairly priced and renewal was cheaper the following year. Reviewed on: 1st September 2023

Responsive, clear and good value

Unlike some others, this company are easy to deal with, have good rates and are clear in their communications. Reviewed on: 1st September 2023

Simple and cost effective

Policy Expert gave me a fair quote and it was really easy to set up and all the information was very clearly set out. Reviewed on: 1st September 2023

Reasonable cost, user friendly

Good customer service and easy to contact when necessary Reviewed on: 1st September 2023

easy to contact

I find Policy Expert easy to contact, I have only made one claim and the process was fairly easy to complete. Reviewed on: 1st September 2023

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