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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Great service

5
Excellent service and competitive pricing. I had to make a claim last year after a neighbours fire and the process was completely stress free and simple. Kept up to date with information and lots of handy tips included in emails. Really happy with the service provided Reviewed on: 6th September 2023

best home insurance

5
standard charges, excellent cover Reviewed on: 6th September 2023

Good Value Products!

5
I recently purchased home insurance from Policy Expert as I found that the policies were very competitively priced and, more importantly, provided me with a great level of cover to more than meet my needs. Reviewed on: 6th September 2023

Competitive with good cover

4
Good price and good cover. Have used before and no issues Reviewed on: 6th September 2023

Great team!

5
Have been with Policy Expert for years now. Easy renewals and competitive pricing. Reviewed on: 5th September 2023

Top of the year

5
Amazing company, it's simple the best by far. Truly professional customer service. Reviewed on: 5th September 2023

Great company

5
Easy to get a (very competitive) Home Insurance quote and to pay for the policy, after which I received email confirmation that the policy would be active from the required date. I then just set up an account and my documents were there ready to view . I'd highly recommend this company. Reviewed on: 5th September 2023

Best price I could find

5
Renewing my insurance was easy, quick and very competitively priced. I would definitely recommend them to my friends and family. Reviewed on: 5th September 2023

Proof of the Pudding

4
After unfortunately needing to make a claim on our house insurance policy that was managed and settled efficiently the renewal premium remained competitive Reviewed on: 4th September 2023

Home Insurance

5
Simple quote and application process, good price and cover. Reviewed on: 4th September 2023

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