Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

View other Policy Expert products

4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9137)

Reasonable cost, user friendly

Good customer service and easy to contact when necessary Reviewed on: 1st September 2023

easy to contact

I find Policy Expert easy to contact, I have only made one claim and the process was fairly easy to complete. Reviewed on: 1st September 2023

Excelent experience.

Was never needed to activate the insurance, but the times that I contact the company for informations, I had an excellent support. Also the renews are made simple and with a fair value. I can recommend.! Reviewed on: 1st September 2023

great service excellent value

renewal quote offered the best cover including items as standard that where offered as extras on other company policies. Whilst still being exceptional value. Reviewed on: 1st September 2023

Best price for renewal

Took the option to renew as it was the best price after comparison across the market. Reviewed on: 1st September 2023

Very happy with my policy.

I have automatically renewed my policy being hassle free and a very good quote.. I would recommend Policy Expert. Reviewed on: 1st September 2023

Easy set up, easy app, easy life!

Very happy with the speed of set up for the policy. The app is really slick and user friendly. The customer service has been brilliant so far! Keep up the great work. Reviewed on: 31st August 2023

Straight forward

Have stayed with Policy Expert for a number of years because they have remained competitive. Luckily I've not had to make a claim so I can't comment on the claims process. Reviewed on: 31st August 2023

Home insurance policy

Excellent policy and so easy to sign up to and activate. Reviewed on: 31st August 2023

Accessible, clear worded and great price

Securing my house insurance with Policy Expert was an easy process where benfits were clearly explained including a separate email regarding emergency cover which really helped save money on my boiler protection. Great value and clear communication makes Policy Expert the best Insurance company I have dealt with in years. Reviewed on: 31st August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Homeprotect 4.35 from 173 reviews
Home Insurance
from Devitt Insurance 3.84 from 1 reviews
Home insurance (discontinued)
from Girls Drive Better (inactive company) 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.67 from 5027 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub