Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

View other Policy Expert products

4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great Value for Money

Great value for money when compared to other insurers, covers everything I need, easy to sign up Reviewed on: 31st August 2023

Honest talking provider

I was so fed up with my last home insurance company that did everything in their power to not pay out on a claim that I gave up - despite knowing I was in the right. When I did my research Policy Expert received excellent reviews and seem just the ticket for me. Obtaining my new policy was painless and was very open and honest. Reviewed on: 31st August 2023

Very helpful staff

The advisor I spoke to was very helpful. Reviewed on: 31st August 2023

Excellent all round policy

Policy has all requirements that meets all needs with friendly helpful staff when telephoned Reviewed on: 31st August 2023

Mid-Claim

Policy Expert use Trinity Claims as their point-of-contact for claims. The wording is definitely wooly, but that's probably true for most insurance companies. I'm having to do a lot of 'encouraging' to get some the rectification work done, but it's been slow. We'll see how this progresses! Reviewed on: 31st August 2023

Easy to set up

Very easy to swap from another supplier and easy to set up Reviewed on: 31st August 2023

Super Smashing Saving

I searched for the best deal and that suited my little family with the best cover, and i not only found it but was thrilled and thought it was really good value for my money. Couldn't be more happier with PE! Reviewed on: 31st August 2023

Great value great service

Was quick and easy to find right cover Reviewed on: 31st August 2023

Trusted and Reliable

4 years with Policy Expert great Service :) Reviewed on: 31st August 2023

Very efficient no nonsense company

We haven't had the need to make a claim yet but I have too say on the occasions we have needed to contact PE they have always been friendly, professional and very helpful Reviewed on: 31st August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Quoteline Direct 3.71 from 2 reviews
Insurance
from Mansfield Building Society 4.06 from 1 reviews
Home insurance
from Sagic 4.79 from 75 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.68 from 5027 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub