Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

View other Policy Expert products

4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Have not had to claim yet.

Haven’t actually made any kind of claim yet but renewal is simple and hassle free and cost is relatively cheap. Reviewed on: 29th August 2023

Great prices and easy to contact

My renewal went up by only £5 for the year which was amazing compared to current market in insurance right now x not made any claims but good service from policy expert would recommend them to others . Reviewed on: 29th August 2023

Dependable company, reassuring cover.

Once again I pick Policy Expert for another year of cover, as all things considered, they offer the most suitable product at a sensible premium. Reviewed on: 29th August 2023

Quick and Easy

Very quick and easy to get home insurance. Site is very user friendly. 10/10! Reviewed on: 29th August 2023

Excellent customer service

Been with policy expert nearly 5 years now never had an issue great customer service Reviewed on: 29th August 2023

Great service competitively priced

Unlike the competition they did not automatically hike premiums by 25 to 30% Reviewed on: 29th August 2023

GReat company!

easy company to deal with, very informative Reviewed on: 29th August 2023

Great company, always best value

Always best value in all conparison websites. Always my first choice. Easy to buy, helpful tips emailed occasionally. All good. Reviewed on: 29th August 2023

There for support

I had reason to call Policy Expert in relation to a possible claim. The adviser was polite, knowledgeable and friendly, and although the issue I was looking into did not result in a claim, I was pleased that the encounter was a positive one. Reviewed on: 29th August 2023

Everything covered for a reasonable price

Everything covered for a reasonable price. Great service. Reviewed on: 29th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Ecclesiastical Insurance 3.50 from 7 reviews
Home insurance
from AXA 2.34 from 89 reviews
Home and Gadget Insurance
from Sky Protect 3.75 from 17 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.68 from 5027 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub