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Policy Expert : Home insurance reviews

4.74
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

First class

5
Been with this company now for several years can’t fault then very good prices that’s y I stay with then would highly recommend then to family and friends Reviewed on: 27th August 2023

Home insurance

5
Easy to use and has the same cover as my old insurance just a lot cheaper Reviewed on: 27th August 2023

Quick,,excellent service!

5
Very easy to get a instant quote at an extremely competitive price.Easy to add extra cover I needed. highly recommend. Reviewed on: 27th August 2023

Quick renewal

5
Was able to process a Quick renewal and the online portal is helpful Reviewed on: 27th August 2023

Great Company

5
Brilliant insurance company to deal with. Reviewed on: 27th August 2023

Easy to get policy with good overall value

5
This policy was easy to take with many options and good price. If you are looking for cheap and good home insurance which covers you for many unexpected circumstances this would be option for you. Reviewed on: 27th August 2023

Fantastic insurance provider

5
I have been insured with Policy Expert for a number of years, they have always provided me with competitive quotes, renewals are made simple and well communicated. Reviewed on: 27th August 2023

No fuddled home and contents insurance

5
No fuss is exactly how I would describe Policy Expert insurance Easy to arrange on line and get the best insurance to suit your own needs Reviewed on: 27th August 2023

Convenient, good price and reasonable

5
Simply put we chose Policy Expert because of the cost vs cover (read; one of the cheapest) When we were unfortunate enough to have to make a claim, they handled it well and covered what we expected them to. Satisfied customer. Reviewed on: 27th August 2023

Very satisfied

5
Policy expert have been very helpful when needed. Given us the cheapest quotes three years running. Reviewed on: 27th August 2023

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