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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good service

Their services are excellent and customers are always considered first Reviewed on: 25th August 2023

A company that is Value for money and a website that is easy to use.

I have been with policy expert for 5 years their policy is cheap and covers all.my needs, the website is easy to use and staff are friendly and helpful when came to my renewals Reviewed on: 25th August 2023

Good provider

Easy to sort out the policy and clear details at every stage. Reviewed on: 25th August 2023

Amazing service Policy Expert

I have been with Policy Expert for a number of years. Their website and support is easy and their documentation is easy to understand. If I uave had any queries they have been extremely helpful. I would raye this as the best insurance company Reviewed on: 25th August 2023

Brilliant

Really good experience and good value for money Reviewed on: 25th August 2023

Just great

Just allround great service!! Trustworthy and professional. Reviewed on: 25th August 2023

Brilliant value!!

Cheap price for full cover PLUS free additional benefits. Cannot get better. Reviewed on: 25th August 2023

Easy and friendly

Great price, easy to set up an insurance and do modifications to the policy Reviewed on: 25th August 2023

A good cheap insurance

This is a renewal. The first year was great, so looking forward to a second year with "Policy Expert". A down to earth insurance with no frills at a reasonable price. Reviewed on: 25th August 2023

Really good

I have no idea which insurance I have through Policy Expert but I clearly have purchased insurance through them and not had to worry about anything, so that's got to be a positive. Great work guys. Reviewed on: 25th August 2023

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