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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Best Value!

Simple to navigate to find the policy that suited my needs. Jargon free. Reviewed on: 25th August 2023

Hassle Free Insurance

Policy Expert came up on a search, looked at the different variations of policies and the one I chose suited my needs and it was all done hassle free. Reviewed on: 25th August 2023

reliable Home Insurance

I was pleased of how simply and efficiently I liaised online and got the insurance as I wanted Reviewed on: 25th August 2023

Excellent customer service at reasonable prices

I have stayed on for yet another year with Policy Expert due to their affordable prices and always helpful customer service. Reviewed on: 25th August 2023

Great customer service

Problem I had last year was treated with a can-do attitude and they delivered. Unlike many others! Reviewed on: 25th August 2023

Home ins

Great company to deal with, very helpful staff. Fair prices Reviewed on: 25th August 2023

Great to use

Great service to use, never any hassle, easy, no dram Reviewed on: 25th August 2023

The best for insurance

I have been with Policy Expert for the last 3 years and they have been fantastic. They have consistently offered me the best prices on renewal and the level of cover they offer is great. Would highly recommend! Reviewed on: 25th August 2023

No-hassle insurance

I’ve never had any issues with Policy Expert. Always answered any queries politely and quickly. Reviewed on: 25th August 2023

No hassle insurance

Easy to use, no unnecessary contact, nice to know your covered with no hassle Reviewed on: 25th August 2023

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