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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to set up and manage during the policy

4
Easy to set up and manage during the policy Reviewed on: 6th August 2024

Easy and good for the money.

5
Easy and good for the money. Didnt have any troubles getting what i needed Reviewed on: 5th August 2024

peace of mind insurancei.

4
Only just purchased insurance but easy application. Gives a ‘“good” value for money insurance Reviewed on: 5th August 2024

House Insurance Renewal

5
Easy process from start to finish and most reasonable quote. I will definitely recommend. Reviewed on: 5th August 2024

Stress free

5
No issues, easy to choose a policy and very easy to deal with when it comes to renewing. Reviewed on: 5th August 2024

It's a great tool to secure an insurance policy that...

4
It's a great tool to secure an insurance policy that best suits my needs. Reviewed on: 5th August 2024

I quired the latest price increase theyade .

5
I quired the latest price increase theyade . And aftercdiscussion They lowered it . Reviewed on: 5th August 2024

First time with PE for home insurance.

4
First time with PE for home insurance. so far so good thanks Reviewed on: 5th August 2024

I got better cover for less money ,

5
I got better cover for less money , so much that I could pay in one payment than paying monthly cutting out interest rates and even saving more. Done on line easy peesey . I want my car covered with them also, its due end off this month . Reviewed on: 5th August 2024

Very helpful.

5
Very helpful. And great website. Reviewed on: 5th August 2024