Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Comfortable

Good to know they're there should you need them Reviewed on: 25th August 2023

Reliable and value for money

This insurance was a competitive price. I was able to speak to an advisor when I needed to. I would recommend to friends and family. Reviewed on: 25th August 2023

Great value

Great value for money, policy can be customized so you get exactly what suits your needs to cover all eventualities. Reviewed on: 25th August 2023

Great price, great cover

The best cover for the best price. Simple to set up. Recommended to me from a trusted friend, very happy. Reviewed on: 25th August 2023

Excellent

Excellent service and price offered Reviewed on: 25th August 2023

Good price. Good customer service

Anytime I have had to deal with the customer service team the staff have been quick to resolve any issues in a polite, efficient manner. Although I always shop around for my car insurance I've just allowed automatic renewals for our home insurance as I'm so pleased with the policy Reviewed on: 25th August 2023

Simply the best

Quick, easy, affordable - just what you need from an insurance provider Reviewed on: 25th August 2023

Great service and value for money

Really competitive pricing for a great product and level of cover. Customer service excellent. Reviewed on: 25th August 2023

Insurance Claim

The company acted promptly, reasonably and fairly when I suffered a theft at my property Reviewed on: 25th August 2023

Trusted Insurance

Very easy to set up a policy that is tailored to needs. Having had to make a claim I found the process very easy and efficient with the matter dealt with professionally and in a timely manor. Friendly customer service who talked me through the whole claims process and what to expect. Took the stress out of a stressful situation. Reviewed on: 25th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Emergency Plan
from 247 Home Rescue 1.61 from 45 reviews
Home Emergency Cover
from ARAG UK 3.28 from 18 reviews
Home Insurance
from TSB 2.06 from 12 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub