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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy and lot more benefits

Easy to use site and offer lot for the money than my previous insurance conpany Reviewed on: 24th August 2023

Excellent

Very competitive easy to understand and perfect for the job required. Reviewed on: 24th August 2023

Affordable and easy

Policy Expert were the obvious choice when I was looking for home insurance. Much more affordable than any other provider whilst giving a really competitive deal. I'd recommend to any of my friends and family who are in the market for home insurance. Reviewed on: 24th August 2023

Easy and simple

I’ve had no issues, the whole process has been easy and simple, good value as well. Reviewed on: 24th August 2023

Great value

Great value, quick and easy service to get set up Reviewed on: 24th August 2023

Best insurance for your home

Excellent buildings and contents insurance that included legal and a host of other things. All for a very competitive price. Reviewed on: 24th August 2023

Great policy and company

Great company and very competitive price for the product that's provided. Reviewed on: 24th August 2023

Affordable

This financial crisis policy expert has given the opportunity to pay monthly instalments of the insurance premiums without any extra charges or interest which I found it more attractive and affordable. Reviewed on: 24th August 2023

Great value, great cover, great service!

Been with Policy Expert for a few years now and they have never let me down. The policies they offer cover everything I could need and more, the price is unbeatable (believe me, I've worked in the industry for 25 years and check everything) and the customer service is nothing short of outstanding. What's not to love! Reviewed on: 24th August 2023

Excellent customer service

I had to make a claim for damage to my property. The customer service agent was polite, efficient and quick. She assisted me throughout and the settlement figure was in my account 3 days later. First class! Thank you. Also I renewed with them for a second year as the renewal beat all the comparison sites. Reviewed on: 24th August 2023

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